Customer Relationship Management Systemic Model in Hotelier Sector: Are the Hotel Companies Gaining Benefits with Practices Oriented to the Relationship with the Clients?
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Redalyc
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| Auteur principal: | Sandra Dinora Orantes Jiménez |
|---|---|
| Format: | Artículo científico |
| Langue: | en |
| Publié: |
Instituto Politécnico Nacional
2017
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