LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES
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| Format: | Artículo científico |
| Language: | en |
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Vilniaus Universitetas
2011
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| _version_ | 1876464040874606592 |
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| author | Natalija Guseva |
| author_facet | Natalija Guseva |
| contents | LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES Natalija Guseva Economía y Finanzas commerce commerce quality criteria quality criteria quality evaluation To assure a successful development of e-commerce, it is necessary to define the criteria that could guide the choice of a competitive e-commerce system and its quality evaluation. The aim of this study was to bring together and analyze the e-commerce quality criteria proposed in the scientific literature, by e-commerce experts, and important for customers. Analysis allowed to identify a triple set of e-commerce quality criteria, as well as the differences among the criteria provided by invoked sources. 2011 artículo científico 2424-6166 https://www.redalyc.org/articulo.oa?id=692273713005 en http://www.redalyc.org/revista.oa?id=6922 Ekonomika application/pdf Vilniaus Universitetas Ekonomika (Lituania) Num.1 Vol.90 |
| format | Artículo científico |
| id | redalyc_692273713005 |
| institution | Redalyc |
| language | en |
| publishDate | 2011 |
| publisher | Vilniaus Universitetas |
| spellingShingle | LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES Natalija Guseva Economía y Finanzas commerce commerce quality criteria quality criteria quality evaluation LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES Natalija Guseva Economía y Finanzas commerce commerce quality criteria quality criteria quality evaluation To assure a successful development of e-commerce, it is necessary to define the criteria that could guide the choice of a competitive e-commerce system and its quality evaluation. The aim of this study was to bring together and analyze the e-commerce quality criteria proposed in the scientific literature, by e-commerce experts, and important for customers. Analysis allowed to identify a triple set of e-commerce quality criteria, as well as the differences among the criteria provided by invoked sources. 2011 artículo científico 2424-6166 https://www.redalyc.org/articulo.oa?id=692273713005 en http://www.redalyc.org/revista.oa?id=6922 Ekonomika application/pdf Vilniaus Universitetas Ekonomika (Lituania) Num.1 Vol.90 |
| title | LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES |
| topic | Economía y Finanzas commerce commerce quality criteria quality criteria quality evaluation |
| url | https://www.redalyc.org/articulo.oa?id=692273713005 |