LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES

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Main Author: Natalija Guseva
Format: Artículo científico
Language:en
Published: Vilniaus Universitetas 2011
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author Natalija Guseva
author_facet Natalija Guseva
contents LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES Natalija Guseva Economía y Finanzas commerce commerce quality criteria quality criteria quality evaluation To assure a successful development of e-commerce, it is necessary to define the criteria that could guide the choice of a competitive e-commerce system and its quality evaluation. The aim of this study was to bring together and analyze the e-commerce quality criteria proposed in the scientific literature, by e-commerce experts, and important for customers. Analysis allowed to identify a triple set of e-commerce quality criteria, as well as the differences among the criteria provided by invoked sources. 2011 artículo científico 2424-6166 https://www.redalyc.org/articulo.oa?id=692273713005 en http://www.redalyc.org/revista.oa?id=6922 Ekonomika application/pdf Vilniaus Universitetas Ekonomika (Lituania) Num.1 Vol.90
format Artículo científico
id redalyc_692273713005
institution Redalyc
language en
publishDate 2011
publisher Vilniaus Universitetas
spellingShingle LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES
Natalija Guseva
Economía y Finanzas
commerce
commerce
quality criteria
quality criteria
quality evaluation
LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES Natalija Guseva Economía y Finanzas commerce commerce quality criteria quality criteria quality evaluation To assure a successful development of e-commerce, it is necessary to define the criteria that could guide the choice of a competitive e-commerce system and its quality evaluation. The aim of this study was to bring together and analyze the e-commerce quality criteria proposed in the scientific literature, by e-commerce experts, and important for customers. Analysis allowed to identify a triple set of e-commerce quality criteria, as well as the differences among the criteria provided by invoked sources. 2011 artículo científico 2424-6166 https://www.redalyc.org/articulo.oa?id=692273713005 en http://www.redalyc.org/revista.oa?id=6922 Ekonomika application/pdf Vilniaus Universitetas Ekonomika (Lituania) Num.1 Vol.90
title LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES
topic Economía y Finanzas
commerce
commerce
quality criteria
quality criteria
quality evaluation
url https://www.redalyc.org/articulo.oa?id=692273713005