The mirror trap. Do managerial perceptions influence organizational responses to crises?

Fuente: Redalyc
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Autor principal: María Andrea De Villa
Formato: Artículo científico
Lenguaje:en
Publicado: Consejo Latinoamericano de Escuelas de Administración 2013
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author María Andrea De Villa
author_facet María Andrea De Villa
contents The mirror trap. Do managerial perceptions influence organizational responses to crises? María Andrea De Villa Tazeeb Rajwani Administración y Contabilidad Crisis Colombia Perception Performance Strategic responses Purpose – This study aims to examine the influence of managerial perceptions on the strategic responses adopted by four Colombian organizations when facing a political crisis. Design/methodology/approach – To address this research, face-to-face interviews were conducted with Colombian managers, consultants, journalists, government officials, and industry experts, and triangulated with documents and archival data. Findings – The findings show that the response adopted by each organization was significantly influenced by their manager’s perception of the crisis and, consequently, was prone to producing a particular performance outcome. Practical implications – The authors’ findings constitute a strong warning call to managers and management teams about the possibility of falling into the “mirror trap”, through which their organizations will adopt strategic responses influenced by their own perceptions of crises. Originality/value – These findings suggest that managers can affect performance through their individual assessment of a crisis as a threat, an opportunity, or neither one nor the other. 2013 artículo científico 1012-8255 https://www.redalyc.org/articulo.oa?id=71629937008 en http://www.redalyc.org/revista.oa?id=716 Academia. Revista Latinoamericana de Administración application/pdf Consejo Latinoamericano de Escuelas de Administración Academia. Revista Latinoamericana de Administración (Perú) Num.1 Vol.26
format Artículo científico
id redalyc_71629937008
institution Redalyc
language en
publishDate 2013
publisher Consejo Latinoamericano de Escuelas de Administración
spellingShingle The mirror trap. Do managerial perceptions influence organizational responses to crises?
María Andrea De Villa
Administración y Contabilidad
Crisis
Colombia
Perception
Performance
Strategic responses
The mirror trap. Do managerial perceptions influence organizational responses to crises? María Andrea De Villa Tazeeb Rajwani Administración y Contabilidad Crisis Colombia Perception Performance Strategic responses Purpose – This study aims to examine the influence of managerial perceptions on the strategic responses adopted by four Colombian organizations when facing a political crisis. Design/methodology/approach – To address this research, face-to-face interviews were conducted with Colombian managers, consultants, journalists, government officials, and industry experts, and triangulated with documents and archival data. Findings – The findings show that the response adopted by each organization was significantly influenced by their manager’s perception of the crisis and, consequently, was prone to producing a particular performance outcome. Practical implications – The authors’ findings constitute a strong warning call to managers and management teams about the possibility of falling into the “mirror trap”, through which their organizations will adopt strategic responses influenced by their own perceptions of crises. Originality/value – These findings suggest that managers can affect performance through their individual assessment of a crisis as a threat, an opportunity, or neither one nor the other. 2013 artículo científico 1012-8255 https://www.redalyc.org/articulo.oa?id=71629937008 en http://www.redalyc.org/revista.oa?id=716 Academia. Revista Latinoamericana de Administración application/pdf Consejo Latinoamericano de Escuelas de Administración Academia. Revista Latinoamericana de Administración (Perú) Num.1 Vol.26
title The mirror trap. Do managerial perceptions influence organizational responses to crises?
topic Administración y Contabilidad
Crisis
Colombia
Perception
Performance
Strategic responses
url https://www.redalyc.org/articulo.oa?id=71629937008