Skip to content
Universidad del Mar SIBUMAR Descubridor Institucional UMAR
  • Inicio
  • Búsqueda avanzada
  • Explorar
  • Login
    • English
    • Deutsch
    • Español
    • Français
    • Italiano
Advanced
  • A study about the quality of the services provided by a technology laboratory
Cover Image

A study about the quality of the services provided by a technology laboratory

Fuente: Redalyc
Saved in:
Bibliographic Details
Main Author: Marcelo Benetti Correa da Silva
Format: Artículo científico
Language:en
Published: Universidade Nove de Julho 2018
Subjects:
Ingeniería
SERVQUAL scale
Service quality
civil construction
technology laboratory
service quality dimensions
Online Access:
Acceder al recurso 1 Acceder al recurso 2 Acceder al recurso 3 Acceder al recurso 4 Acceder al recurso 5 Acceder al recurso 6
Tags: Add Tag
No Tags, Be the first to tag this record!
  • Cite this
  • Text this
  • Email this
  • Print
  • Export Record
    • Export to RefWorks
    • Export to EndNoteWeb
    • Export to EndNote
  • Save to List
  • Permanent link
  • Holdings
  • Description
  • Comments
  • Similar Items
  • Staff View

Internet

https://www.redalyc.org/articulo.oa?id=81058960007
https://www.redalyc.org/journal/810/81058960007/
https://www.redalyc.org/journal/810/81058960007/html/
https://www.redalyc.org/journal/810/81058960007/81058960007.epub
https://www.redalyc.org/journal/810/81058960007/movil
https://doi.org/10.5585/ExactaEP.v16n2.7591

Similar Items

  • Assessment of the quality of digital services provided by an e-learning platform focused on sustainability issues
    by: Beatriz Cruz Delgado
    Published: (2022)
  • Application of the SERVQUAL model to evaluate the quality in the transportation service in Morelia, Mexico
    by: Marco Alberto Valenzo-Jiménez
    Published: (2019)
  • SERVQUAL scale for quality measurement: a case study in a company of public transport
    by: Deoclécio Junior Cardoso da Silva
    Published: (2019)
  • A CASE ANALYSIS ABOUT THE ASSESSMENT OF QUALITY OF SERVICES IN A LOGISTICS COMPANY IN THE LIGHT OF THE SERVQUAL MODEL
    by: Sueli Ferreira Colona
    Published: (2017)
  • Applying Importance-Performance Analysis as a Service Quality Measure in Food Service Industry
    by: Gwo-Hshiung Tzeng
    Published: (2011)
Universidad del Mar
Universidad del MarSistema Bibliotecario de la Universidad del MarDescubridor Institucional UMARImplementación y desarrollo: Mtro. Carlos Alonso Albores Pérez
InicioBúsqueda avanzadaExplorar
Visitas al Descubridor: 33,245© 2026 Universidad del Mar