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| Format: | Artículo científico |
| Language: | en |
| Published: |
Universidad del Norte
2018
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| Online Access: | https://www.redalyc.org/articulo.oa?id=81759552024 https://www.redalyc.org/journal/817/81759552024/ https://www.redalyc.org/journal/817/81759552024/html/ https://www.redalyc.org/journal/817/81759552024/81759552024.epub https://www.redalyc.org/journal/817/81759552024/movil |
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| _version_ | 1866814480510353408 |
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| author | Sandra Elena Ramos Guajardo |
| author_facet | Sandra Elena Ramos Guajardo |
| contents | Nurses, do they perceive emotional labor? Sandra Elena Ramos Guajardo Paula Ceballos Vásquez Salud Nursing Emotions Occupational hazards Emotional intelligence The objective of this article is to reflect on the impact of emotional labor on care delivery to answer the question: How is emotional labor manifested in nursing professionals?. This bibliographical research was carried out on different data bases to develop the reflection and it was divided into three sections. Emotional labor was found to be present in nursing performance and, if professionals are not qualified or prepared to tackle this psychosocial risk, they may suffer from alterations in their health, such as saturation or exhaustion. Additionally, this may indirectly impact users and therefore affect the quality of the delivered care. Hence, it is an important topic for an optimal professional development either for the labor satisfaction or the suitable functioning of health organizations. Emotional labor is a complex construct, especially for health workers, and it may become a negative aspect for workers, users receiving care, and healthcare institutions, more precisely, in their accreditation processes. 2018 artículo científico 0120-5552 https://www.redalyc.org/articulo.oa?id=81759552024 https://www.redalyc.org/journal/817/81759552024/ https://www.redalyc.org/journal/817/81759552024/html/ https://www.redalyc.org/journal/817/81759552024/81759552024.epub https://www.redalyc.org/journal/817/81759552024/movil 10.14482/sun.34.2.610.73 en http://www.redalyc.org/revista.oa?id=817 Salud Uninorte application/pdf Universidad del Norte Salud Uninorte (Colombia) Num.2 Vol.34 |
| format | Artículo científico |
| id | redalyc_81759552024 |
| language | en |
| publishDate | 2018 |
| publisher | Universidad del Norte |
| spellingShingle | Nurses, do they perceive emotional labor? Sandra Elena Ramos Guajardo Salud Nursing Emotions Occupational hazards Emotional intelligence Nurses, do they perceive emotional labor? Sandra Elena Ramos Guajardo Paula Ceballos Vásquez Salud Nursing Emotions Occupational hazards Emotional intelligence The objective of this article is to reflect on the impact of emotional labor on care delivery to answer the question: How is emotional labor manifested in nursing professionals?. This bibliographical research was carried out on different data bases to develop the reflection and it was divided into three sections. Emotional labor was found to be present in nursing performance and, if professionals are not qualified or prepared to tackle this psychosocial risk, they may suffer from alterations in their health, such as saturation or exhaustion. Additionally, this may indirectly impact users and therefore affect the quality of the delivered care. Hence, it is an important topic for an optimal professional development either for the labor satisfaction or the suitable functioning of health organizations. Emotional labor is a complex construct, especially for health workers, and it may become a negative aspect for workers, users receiving care, and healthcare institutions, more precisely, in their accreditation processes. 2018 artículo científico 0120-5552 https://www.redalyc.org/articulo.oa?id=81759552024 https://www.redalyc.org/journal/817/81759552024/ https://www.redalyc.org/journal/817/81759552024/html/ https://www.redalyc.org/journal/817/81759552024/81759552024.epub https://www.redalyc.org/journal/817/81759552024/movil 10.14482/sun.34.2.610.73 en http://www.redalyc.org/revista.oa?id=817 Salud Uninorte application/pdf Universidad del Norte Salud Uninorte (Colombia) Num.2 Vol.34 |
| title | Nurses, do they perceive emotional labor? |
| topic | Salud Nursing Emotions Occupational hazards Emotional intelligence |
| url | https://www.redalyc.org/articulo.oa?id=81759552024 https://www.redalyc.org/journal/817/81759552024/ https://www.redalyc.org/journal/817/81759552024/html/ https://www.redalyc.org/journal/817/81759552024/81759552024.epub https://www.redalyc.org/journal/817/81759552024/movil |