A CASE ANALYSIS ABOUT THE ASSESSMENT OF QUALITY OF SERVICES IN A LOGISTICS COMPANY IN THE LIGHT OF THE SERVQUAL MODEL
by: Sueli Ferreira Colona
Published: (2017)

USE OF THE SERVPERF METHOD TO EVALUATE SERVICE QUALITY IN THE TRANSPORT COMPANY
by: Manuela Krystyna Ingaldi
Published: (2016)

Inter-organizational relationships and innovation: A case study on the financial services industry
by: Priscila P. Sartori
Published: (2022)

The use of ChatGPT in scientific publishing
by: Paulo José Fortes Villas Boas
Published: (2023)

Building a Sustainable, High-Integrity, Article-Centric Diamond Open Access Ecosystem
by: Multazam, Mochammad Tanzil
Published: (2026)

SERVQUAL scale for quality measurement: a case study in a company of public transport
by: Deoclécio Junior Cardoso da Silva
Published: (2019)

Workplace Learning Strategies and Professional Competencies in Innovation Contexts in Brazilian Hospitals
by: Antonio Isidro Filho
Published: (2013)

INFORMAL STRATEGIZING IN A PUBLIC ORGANIZATION
by: Marcelo Pedro Vieira
Published: (2013)

INTERNALIZATION STRATEGIES AND VALUE IMPLICATIONS OF LATIN AMERICAN EMERGING MARKET MULTINATIONALS
by: Aysun Ficici
Published: (2009)

The impacts of leadership in the quality of municipal public services: case study of a portuguese municipal council
by: Orlando Manuel Martins Marques de Lima Rua
Published: (2012)

COVID-19 lockdown and the satisfaction with online food delivery providers
by: Washington Macías-Rendón
Published: (2021)

AN EVALUATION OF SUPPLY CHAIN MANAGEMENT IN A GLOBAL PERSPECTIVE
by: Marco Antonio Viana Borges
Published: (2015)

The Future of Education Research Publishing: Challenges and Responses
by: David Post
Published: (2014)

INTERNATIONALIZATION, GLOBALIZATION AND CULTURE
by: Jonathan Richard Henry Tudge
Published: (2012)

RELATIONSHIP BETWEEN AUDITORS’ FEES AND EARNINGS MANAGEMENT
by: ANTONIO LOPO MARTINEZ
Published: (2017)

Is there any published data on the Health Insurance Plan of Greater New York trial?
by: Tripdatabase
Published: (2026)

Quality perception in research laboratories from Fiocruz after QMS implementation
by: Ivanete Milagres Presot
Published: (2014)

The influence of customer participation and convenience on customer satisfaction: a multiple mediation
by: Álan Andrew de Souza
Published: (2023)

Customer Service Multichannel Model in a Health Care Service Provider: A Discrete Simulation Case Study
by: Jorge Aníbal Restrepo-Morales
Published: (2019)

Heritage and Patrimony of the Peasantry: an analytical framework to address rural development
by: Fabio Pachón-Ariza
Published: (2019)

The landscape of public service innovation in Indonesia: A comprehensive analysis of its characteristic and trend
by: Arif Budy Pratama
Published: (2020)

RBPI and the Study of IR: Fostering a Multifaceted Platform for Global Dialogue, Debate and Academic Cooperation
by: Haroldo Ramanzini
Published: (2023)

A research profile on internal audit quality
by: Luciana Sales Marques Bissol
Published: (2022)

Supply-Side Model of Academic Publishing in Croatia (2012–2018)
by: Filip Horvat
Published: (2020)

LOW EFFICIENCY IN THE USE OF RESEARCH AND DEVELOPMENT RESOURCES IN BRAZILIAN PUBLIC RESEARCH ORGANIZATIONS: CAUSAL CHAINS ANALYSIS
by: Fernanda Stringassi de Oliveira
Published: (2019)

Towards Modularised Open Infrastructures: Enhancing Research Publications in Digital Humanities – "Detecting Small Worlds" as an Example
by: Sluyter-Gäthje, Henny, et al.
Published: (2025)

e-Qualifácil: Preparing Small Businesses for a Quality Management System
by: Eliane Maria Pires Giavina Bianchi
Published: (2020)

Internationalization and Diversification Strategies of Agricultural Cooperatives: a Quantitative Study of the Agricultural Cooperatives in the State of Parana
by: Claudia Monica Ritossa
Published: (2009)

Economic Rents and Legitimacy: Incorporating Elements of Organizational Analysis Institutional Theory to the Field of Business Strategy
by: Marco Aurélio Lima de Queiroz
Published: (2007)

A Posição da Empresa na Cadeia Produtiva do Setor de Papel e Celulose Incidindo na adoção de Estratégias de Ecoinovação
by: Marlete Beatriz Maçaneiro
Published: (2018)

How middle managers contribute to strategy formation process: connection of strategy processes and strategy practices
by: Rosalia Aldraci Barbosa Lavarda
Published: (2010)

Service Providers’ Willingness to Change as Innovation Inductor in Services: Validating a Scale
by: Marina Figueiredo Moreira
Published: (2016)

An Innovation Research of Promoting Economic GDP &High-Tech Product like Semi-Conductor Company and Publishing Papers in Prestigious Journal on Scientists' Behavior Continually
by: Run Xu1, Fengzhi Piao1, Xijun Yin1,2, Boyong Hur1, Sugun Lim1, Sangshik Kim1, Hyojun Ahn1, N. Subba Reddy1, Taehyeon Nam1, Qinling Jin1, Gonghai Yu2, Yanjie Mu2, Qinghua Xu2, Yinglan Li3, Yinghua Li3, Hua Li3, Tao Yu4, Yonggen Wu4, Yu Jing4, Jiaguang Liu4, Guanghui Yu4, Changfu Jin5, Xianglan Piao5, Yuji Zhang5
Published: (2025)

Examining the impact of English on Brazilian scientific publishing: An initial exploration
by: William F. Hanes
Published: (2013)

Buy or do it yourself? On the future of the academic publishing system in vocational education and training research
by: Rödel, Bodo
Published: (2025)

Assessing the service quality in Software-as-a-Service from the customers’ perspective: a methodological approach and case of use
by: André Luís Policani Freitas
Published: (2017)