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Bibliographic Details
Main Author: Robson Quinello
Format: Artículo científico
Language:en
Published: Associação Nacional de Pós-Graduação e Pesquisa em Administração 2006
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Online Access:https://www.redalyc.org/articulo.oa?id=84009706
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Table of Contents:
  • Organizational Memory and Forgetfulness Generating Vulnerabilities in Complex Environments Robson Quinello Administración y Contabilidad errors human failures learning process forgetfulness process organizational memory This article analyzes the relationship between organizational memory and forgetfulness in thegeneration of operational vulnerabilities, based on a case study carried out with a highly specializedtechnical team from a multinational company of the automotive sector. The article starts with thepresentation of the complexity context of the Brazilian automotive sector in the last decades. Itthen goes on to discuss the theoretical referential on learning organizations, organizational memoryand forgetfulness and organizations with high operational reliability characteristics. Finally, a casestudy is presented, carried out based on the theoretical concepts described in the body of the article,showing the contradictions and evidence of this relationship 2006 artículo científico 1415-6555 https://www.redalyc.org/articulo.oa?id=84009706 en http://www.redalyc.org/revista.oa?id=840 RAC - Revista de Administração Contemporânea application/pdf Associação Nacional de Pós-Graduação e Pesquisa em Administração RAC - Revista de Administração Contemporânea (Brasil) Num.Esp Vol.10