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Perceptions of Justice after Recovery Efforts in Internet Purchasing: the Impact on Consumer Trust and Loyalty toward Retailing Sites and Online Shopping in General

Fuente: Redalyc

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Détails bibliographiques
Auteur principal:	Cristiane Pizzutti dos Santos
Format:	Artículo científico
Langue:	en
Publié:	Associação Nacional de Pós-Graduação e Pesquisa em Administração 2011
Sujets:	Administración y Contabilidad loyalty consumer trust Recovery efforts internet purchasing
Accès en ligne:	Acceder al recurso
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

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