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| Format: | Artículo científico |
| Language: | en |
| Published: |
Associação Nacional de Pós-Graduação e Pesquisa em Administração
2006
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| Subjects: | |
| Online Access: | https://www.redalyc.org/articulo.oa?id=84130106 |
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Table of Contents:
- Organizational Memory and Forgetfulness Generating Vulnerabilities in Complex Environments Robson Quinello Administración y Contabilidad errors human failures learning process forgetfulness process organizational memory This article analyzes the relationship between organizational memory and forgetfulness in the generation ofoperational vulnerabilities, based on a case study carried out with a highly specialized technical team from amultinational company of the automotive sector. The article starts with the presentation of the complexitycontext of the Brazilian automotive sector in the last decades. It then goes on to discuss the theoretical referentialon learning organizations, organizational memory and forgetfulness and organizations with high operationalreliability characteristics. Finally, a case study is presented, carried out based on the theoretical conceptsdescribed in the body of the article, showing the contradictions and evidence of this relationship. 2006 artículo científico 1807-7692 https://www.redalyc.org/articulo.oa?id=84130106 en http://www.redalyc.org/revista.oa?id=841 BAR - Brazilian Administration Review application/pdf Associação Nacional de Pós-Graduação e Pesquisa em Administração BAR - Brazilian Administration Review (Brasil) Num.1 Vol.3