Buchumschlag

Antecedents and Consequences of Consumer Trust in the Context of Service Recovery

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Bibliographische Detailangaben
1. Verfasser:	Daniel Von der Heyde Fernandes
Format:	Artículo científico
Sprache:	en
Veröffentlicht:	Associação Nacional de Pós-Graduação e Pesquisa em Administração 2008
Schlagworte:	Administración y Contabilidad trust loyalty fairness Service recovery complaint management
Online-Zugang:	Acceder al recurso
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

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