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Bibliographic Details
Main Author: Vincenzo Corvello
Format: Artículo científico
Language:en
Published: Universidad Alberto Hurtado 2013
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Online Access:https://www.redalyc.org/articulo.oa?id=84727488014
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Table of Contents:
  • Factors Affecting the Practices of External Problem Solvers in Broadcast Search Vincenzo Corvello Gianpaolo Iazzolino Ingeniería practices inventors crowdsourcing Open innovation broadcast search In Broadcast Search (BS) an organization discloses the details of a problem to a community of potential solvers. An online intermediary often manages the process. This study investigates the problem solving practices of solvers. In particular it focuses on the intermediation services and knowledge sources thy use during BS. A questionnaire was distributed to successful solvers. Ninety-three complete questionnaires were returned. The results show that intermediation services can be divided in 3 categories: managing interfaces, supporting collaboration and supporting problem solving. Similarly the sources of knowledge can be divided in: institutional, social and output-oriented sources. The results also show that differences in solver’s use of intermediation services and knowledge sources can be explained taking into account solvers’ experience, organizational context as well as the nature of the proposed solution. 2013 artículo científico 0718-2724 https://www.redalyc.org/articulo.oa?id=84727488014 en http://www.redalyc.org/revista.oa?id=847 Journal of Technology Management & Innovation application/pdf Universidad Alberto Hurtado Journal of Technology Management & Innovation (Chile) Num.2 Vol.8