To institute conflictive cooperation on the quality of work

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Auteur principal: Jean-Yves Bonnefond
Format: Artículo científico
Langue:en
Publié: Pontifícia Universidade Católica do Rio Grande do Sul 2016
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author Jean-Yves Bonnefond
author_facet Jean-Yves Bonnefond
contents To institute conflictive cooperation on the quality of work Jean-Yves Bonnefond Antoine Bonnemain Flávio Fernandes Fontes Yves Clot Educación job performance quality of work Occupational health Activity Clinic is an active methodology to change work. We show how an experimental device on the quality of work is established at the Flins factory, after a request from Renault corporation. The method of crossed self-confrontation is used with operators of an assembly unit of doors. The results produced are discussed with management, direction and unions. The quality of the analysis and of the dialogue practiced in the device has helped solve performance and health problems that were initially ignored or repressed, as in the example of assembling a given part (coulisse). The recognition of the value of the experience made "at the doors" leads to the design and generalization of an organizational device throughout the assembly department. By the end of 2015, it was deployed in five departments of the factory, where a different "social dialogue" is being developed in the service of sustainable performance, conceived also as a source of health. 2016 artículo científico 0101-465X https://www.redalyc.org/articulo.oa?id=84850103006 en http://www.redalyc.org/revista.oa?id=848 Educação application/pdf Pontifícia Universidade Católica do Rio Grande do Sul Educação (Brasil) Num.Esp Vol.39
format Artículo científico
id redalyc_84850103006
institution Redalyc
language en
publishDate 2016
publisher Pontifícia Universidade Católica do Rio Grande do Sul
spellingShingle To institute conflictive cooperation on the quality of work
Jean-Yves Bonnefond
Educación
job performance
quality of work
Occupational health
To institute conflictive cooperation on the quality of work Jean-Yves Bonnefond Antoine Bonnemain Flávio Fernandes Fontes Yves Clot Educación job performance quality of work Occupational health Activity Clinic is an active methodology to change work. We show how an experimental device on the quality of work is established at the Flins factory, after a request from Renault corporation. The method of crossed self-confrontation is used with operators of an assembly unit of doors. The results produced are discussed with management, direction and unions. The quality of the analysis and of the dialogue practiced in the device has helped solve performance and health problems that were initially ignored or repressed, as in the example of assembling a given part (coulisse). The recognition of the value of the experience made "at the doors" leads to the design and generalization of an organizational device throughout the assembly department. By the end of 2015, it was deployed in five departments of the factory, where a different "social dialogue" is being developed in the service of sustainable performance, conceived also as a source of health. 2016 artículo científico 0101-465X https://www.redalyc.org/articulo.oa?id=84850103006 en http://www.redalyc.org/revista.oa?id=848 Educação application/pdf Pontifícia Universidade Católica do Rio Grande do Sul Educação (Brasil) Num.Esp Vol.39
title To institute conflictive cooperation on the quality of work
topic Educación
job performance
quality of work
Occupational health
url https://www.redalyc.org/articulo.oa?id=84850103006