Conrad, B. (2019). Inclusive Service Experience Management: A Framework from the Perspective of People with Visual Impairment. Fundação Escola de Comércio Álvares Penteado.
Chicago Style (17th ed.) CitationConrad, Bibiana. Inclusive Service Experience Management: A Framework from the Perspective of People with Visual Impairment. Fundação Escola de Comércio Álvares Penteado, 2019.
MLA (9th ed.) CitationConrad, Bibiana. Inclusive Service Experience Management: A Framework from the Perspective of People with Visual Impairment. Fundação Escola de Comércio Álvares Penteado, 2019.
Warning: These citations may not always be 100% accurate.