Wong, M. S. (2011). The Use of Importance-Performance Analysis (IPA) in Evaluating Japan's E-government Services. Universidad de Talca.
Citazione stile Chigago Style (17a edizione)Wong, Meng Seng. The Use of Importance-Performance Analysis (IPA) in Evaluating Japan's E-government Services. Universidad de Talca, 2011.
Citatione MLA (9a ed.)Wong, Meng Seng. The Use of Importance-Performance Analysis (IPA) in Evaluating Japan's E-government Services. Universidad de Talca, 2011.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.