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Bibliographic Details
Main Author:	John R. Rossiter
Format:	Artículo científico
Language:	en
Published:	Universidad de Talca 2007
Subjects:	Multidisciplinaria (Ciencias Naturales y Exactas) OAR SE procedure scale development retailing service quality
Online Access:	https://www.redalyc.org/articulo.oa?id=96520304
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