Cube Assessment Framework for B2C Websites Applied in a Longitudinal Study in the Luxury Fashion Industry

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Autore principale: Rina Hansen
Natura: Artículo científico
Lingua:en
Pubblicazione: Universidad de Talca 2013
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author Rina Hansen
author_facet Rina Hansen
contents Cube Assessment Framework for B2C Websites Applied in a Longitudinal Study in the Luxury Fashion Industry Rina Hansen Niels Bjørn-Andersen Multidisciplinaria (Ciencias Naturales y Exactas) CUBE Web 2 Luxury Website Fa shion A literature review of existing asse ssment frameworks for B2C websites over more than ten years reveals that they are all built bottom-up through an essentially empirical approach of recording functionalities/features without any theoretical construct to guide the design of the framework. In an attempt to develop a theoretically consistent framework, this paper first identifies all re levant assessment categories and sub-categories for B2C websites in the luxury fashion industry. In total, eight categories and 29 sub-categories (actual assessment criteria) are identified. This framework is then applied to 15 luxury fashion brands in a longitudinal study in the years of 2006, 2008, 2010 and 2012. These four surv eys document the substantial changes in website functionalities/features over the per iod, especially relating to how Web 2.0 and social media are diffused and adopted in the luxury fashion industry. A careful analysis of the eight categories and sub-categories reveals that the B2C website design can be characte rized (and indeed defined) by virtue of three strategic choices regarding website design. The three strategic choices together with the eight categories form the basis for a theory for website design, which we name the CUBE model. We believe this model to be relevant beyond the luxury/fashion industry. 2013 artículo científico 0718-1876 https://www.redalyc.org/articulo.oa?id=96528592002 en http://www.redalyc.org/revista.oa?id=965 Journal of Theoretical and Applied Electronic Commerce Research application/pdf Universidad de Talca Journal of Theoretical and Applied Electronic Commerce Research (Chile) Num.2 Vol.8
format Artículo científico
id redalyc_96528592002
institution Redalyc
language en
publishDate 2013
publisher Universidad de Talca
spellingShingle Cube Assessment Framework for B2C Websites Applied in a Longitudinal Study in the Luxury Fashion Industry
Rina Hansen
Multidisciplinaria (Ciencias Naturales y Exactas)
CUBE
Web 2
Luxury
Website
Fa shion
Cube Assessment Framework for B2C Websites Applied in a Longitudinal Study in the Luxury Fashion Industry Rina Hansen Niels Bjørn-Andersen Multidisciplinaria (Ciencias Naturales y Exactas) CUBE Web 2 Luxury Website Fa shion A literature review of existing asse ssment frameworks for B2C websites over more than ten years reveals that they are all built bottom-up through an essentially empirical approach of recording functionalities/features without any theoretical construct to guide the design of the framework. In an attempt to develop a theoretically consistent framework, this paper first identifies all re levant assessment categories and sub-categories for B2C websites in the luxury fashion industry. In total, eight categories and 29 sub-categories (actual assessment criteria) are identified. This framework is then applied to 15 luxury fashion brands in a longitudinal study in the years of 2006, 2008, 2010 and 2012. These four surv eys document the substantial changes in website functionalities/features over the per iod, especially relating to how Web 2.0 and social media are diffused and adopted in the luxury fashion industry. A careful analysis of the eight categories and sub-categories reveals that the B2C website design can be characte rized (and indeed defined) by virtue of three strategic choices regarding website design. The three strategic choices together with the eight categories form the basis for a theory for website design, which we name the CUBE model. We believe this model to be relevant beyond the luxury/fashion industry. 2013 artículo científico 0718-1876 https://www.redalyc.org/articulo.oa?id=96528592002 en http://www.redalyc.org/revista.oa?id=965 Journal of Theoretical and Applied Electronic Commerce Research application/pdf Universidad de Talca Journal of Theoretical and Applied Electronic Commerce Research (Chile) Num.2 Vol.8
title Cube Assessment Framework for B2C Websites Applied in a Longitudinal Study in the Luxury Fashion Industry
topic Multidisciplinaria (Ciencias Naturales y Exactas)
CUBE
Web 2
Luxury
Website
Fa shion
url https://www.redalyc.org/articulo.oa?id=96528592002