Cover Image

Evaluating credit union members’ perception of service quality through service innovation

Fuente: Redalyc

Saved in:

Bibliographic Details
Main Author:	Alex Fabiano Duarte
Format:	Artículo científico
Language:	en
Published:	Universidade de São Paulo 2016
Subjects:	Administración y Contabilidad Innovation Credit unions Service quality
Online Access:	Acceder al recurso
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Estimating credit and proﬁt scoring of a Brazilian credit union with logistic regression and machine-learning techniques
by: Daniel Abreu Vasconcellos de Paula
Published: (2019)

Eﬃciency of credit unions in Brazil: an analysis of the evolution in ﬁnancial intermediation and banking service
by: Manuela Gonçalves Barros
Published: (2020)

Performance of Brazilian credit unions: An analysis from PEARLS indicators
by: Alexsandra Silva
Published: (2023)

Brazilian credit union member groups: borrower-dominated, saver-dominated or neutral behavior?
by: Valéria Gama Fully Bressan
Published: (2013)

Governance and ﬁnancial eﬃciency of Brazilian credit unions
by: Ricardo Terranova Favalli
Published: (2020)

The Influence of Digital Technologies on the Economic and Financial Performance of Brazilian Credit Unions
by: Marcelo Ibrahim Lana
Published: (2025)

ACHIEVING FAMILY FARMERS’ DEMANDS FOR MICROCREDIT THROUGH CREDIT UNIONS: A FRAMEWORK FOR DISCUSSION
by: TANIA PEREIRA CHRISTOPOULOS
Published: (2017)

CREDIT UNIONS’ ACTIVITY AND FACTORS DETERMINING THE CHOICE OF THEM IN LITHUANIA
by: Filomena Jasevičienė
Published: (2014)

The relationship between Unions and Innovation in Chile
by: Goretti Cabaleiro
Published: (2019)

Assessment of a credit scoring system for popular bank savings and credit
by: José Francisco Martínez Sánchez
Published: (2016)

Brand Extension Evaluation: an experimental research study in the service sector
by: Renato Ferreira Pimenta
Published: (2014)

Community Development and Credit Unions: Effects on Lifestyle of the Chapadense Community
by: Gustavo Henrique Dias Souza
Published: (2023)

PROFIT EFFICIENCY IN LITHUANIAN CREDIT UNIONS – A DEA APPROACH
by: Vytautas Kėdaitis
Published: (2017)

Knowledge Intensive Business Services (KIBS): bibliometric analysis and their different behaviors in the scientific literature Topic 16 – Innovation and services
by: Ronnie J-Figueiredo
Published: (2017)

MODELS OF QUALITY MANAGEMENT APPLIED TO ORGANIZATIONS SEEKING TO INNOVATION MANAGEMENT
by: Tatiane Sartori
Published: (2013)

Financial and economic performance of major Brazilian credit cooperatives
by: Tarcisio Pedro Da Silva
Published: (2017)

Proposition of credit risk forecasting models for small and medium enterprises through logistic regression
by: Flávio Führ
Published: (2022)

Income smoothing: a study of the health sector’s credit unions
by: Valéria Gama Fully Bressan
Published: (2017)

Innovation performance in service companies and KIBS vis-à-vis manufacturing: the relevance of absorptive capacity and openness
by: Aurora A. C. Teixeira
Published: (2016)

Viability of using carbon credit futures in investment portfolios
by: Renato Marques da Silva
Published: (2015)

Prospects for state credit risk in Brazil: An analysis of the probability of default
by: Leonardo Vieira Bortolini
Published: (2022)

Aplicação de modelos credit scoring na análise da inadimplência de uma instituição de microcrédito
by: Elaine Aparecida Araújo
Published: (2007)

Analysis of credit risk faced by public companies in Brazil: an approach based on discriminant analysis, logistic regression and artificial neural networks
by: José Willer do Prado
Published: (2019)

Portraying innovation in the public service of Brazil: Frameworks, systematization and characterization
by: Marcos de Moraes Sousa
Published: (2015)

INOVATION MANAGEMENT AND VALUE CHAIN DESIGN: CASE OF A SMALL PROFESSIONAL SERVICES FIRM
by: Haven Allahar
Published: (2019)

The relationship between service innovation and performance: a bibliometric analysis and research agenda proposal
by: Isabela Neves Ferraz
Published: (2016)

The landscape of public service innovation in Indonesia: A comprehensive analysis of its characteristic and trend
by: Arif Budy Pratama
Published: (2020)

IFRS 9 adoption and its impacts on banks’ credit impairment: an international perspective
by: Carlos William Lima Ribeiro
Published: (2024)

Global sourcing of knowledge services and innovation: An integrative literature review
by: Yeda Swirski de Souza
Published: (2015)

In emerging economies, the effect of excessive credit growth and non - performing loans on banking crisis
by: K. Batu Tunay
Published: (2020)

CHANGE AND INNOVATION: AN OBSERVABLE RELATIONSHIP IN SERVICES?
by: Marina Figueiredo Moreira
Published: (2016)

The great financial crisis and the behavior of the credit market in Brazil: Does control matter?
by: Adriano Rodrigues
Published: (2019)

Service innovation and its impact: What do we know about?
by: Susanne Durst
Published: (2015)

Service quality perceptions in higher education institutions: the case of a colombian university
by: Madeline Melchor Cardona
Published: (2012)

Processes and organizational innovation for small businesses
by: Joaquin Jose Carvalho Proença
Published: (2018)

The Spanish Banks in face of the Corporate Social Responsibility Standards: previous analysis of the financial crisis
by: Antonio Seguí Alcaraz
Published: (2013)

INCOME SMOOTHING PRACTICES AND CONSERVATISM IN BRAZILIAN CREDIT UNIONS
by: Ramon Rodrigues dos Santos
Published: (2020)

The evolution of the local innovation agents (ALI) program methodology and its contribution to the innovation management at Medicatriz Dermocosmetics
by: Lívia Luize Marengo
Published: (2022)

Effects of credit rating changes on capital structure of Latin American firms
by: Thiago Botta Paschoal
Published: (2019)

Perceived service quality in electronic commerce: An application
by: Edison Jair Duque-Oliva
Published: (2011)