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When excessive service turns bad: Service alignment for transaction‐specific needs
When excessive service turns bad: Service alignment for transaction‐specific needs
Fuente:
Wiley Open Access
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Bibliographic Details
Main Authors:
Kawon Kim
,
Haemoon Oh
Format:
Artículo Open Access
Published:
Wiley
2024
Subjects:
Journal of Consumer Behaviour
Online Access:
Acceder al recurso
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https://onlinelibrary.wiley.com/doi/10.1002/cb.2403
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