Citazione Stile APA (7a Edizione)

Lv, D., Sun, R., Zhu, Q., Cheng, Y., & Qin, S. (2025). When Generative Artificial Intelligence Makes Mistakes: A Hybrid Approach to Service Recovery From “Me” and “You” Perspectives. Wiley. https://doi.org/10.1002/cb.70080

Citazione stile Chigago Style (17a edizione)

Lv, Dong, Rui Sun, Qiuhua Zhu, Yue Cheng, e Shukun Qin. When Generative Artificial Intelligence Makes Mistakes: A Hybrid Approach to Service Recovery From “Me” and “You” Perspectives. Wiley, 2025. https://doi.org/10.1002/cb.70080.

Citatione MLA (9a ed.)

Lv, Dong, et al. When Generative Artificial Intelligence Makes Mistakes: A Hybrid Approach to Service Recovery From “Me” and “You” Perspectives. Wiley, 2025. https://doi.org/10.1002/cb.70080.