Usability Evaluation of the Karafs Application: A Qualitative Study Using the Think‐Aloud Method

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Auteurs principaux: Fatemeh Bohlouly, Azam Kheirdoust, Kosar Ghaddaripouri, Reza Sheibani, Mohammad Reza Mazaheri Habibi
Format: Artículo Open Access
Publié: Wiley 2025
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author Fatemeh Bohlouly
Azam Kheirdoust
Kosar Ghaddaripouri
Reza Sheibani
Mohammad Reza Mazaheri Habibi
author_facet Fatemeh Bohlouly
Azam Kheirdoust
Kosar Ghaddaripouri
Reza Sheibani
Mohammad Reza Mazaheri Habibi
Fatemeh Bohlouly
Azam Kheirdoust
Kosar Ghaddaripouri
Reza Sheibani
Mohammad Reza Mazaheri Habibi
collection Wiley Open Access
contents Usability Evaluation of the Karafs Application: A Qualitative Study Using the Think‐Aloud Method Fatemeh Bohlouly Azam Kheirdoust Kosar Ghaddaripouri Reza Sheibani Mohammad Reza Mazaheri Habibi Health Science Reports ABSTRACT Background and Aims The Karafs application, a popular mobile health tool in Iran with nearly 5 million users, supports personalized diet plans, healthy cooking, and sports training. This study aimed to evaluate the usability of the Karafs application using the think‐aloud method to identify user interaction challenges and enhance its effectiveness. Methods Fifteen participants (2 men, 13 women; mean age 22 years) evaluated the Karafs application using the think‐aloud method. Usability problems were identified, categorized, and assessed for severity. The evaluation process was analyzed, with an average duration of 10.58 ± 3.46 min. Results Multiple usability issues were identified, primarily related to unclear system messages and navigation challenges. The severity of problems was classified, with most being minor but impacting user efficiency. Conclusion The think‐aloud method effectively identified usability issues in the Karafs application, providing insights for improving user experience. Addressing these issues can enhance the application's functionality and support healthier lifestyle choices. 10.1002/hsr2.71713 http://creativecommons.org/licenses/by-nc-nd/4.0/
doi_str_mv 10.1002/hsr2.71713
format Artículo Open Access
id wiley_oa_10_1002_hsr2_71713
institution Wiley Open Access
license_str_mv http://creativecommons.org/licenses/by-nc-nd/4.0/
publishDate 2025
publisher Wiley
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spellingShingle Usability Evaluation of the Karafs Application: A Qualitative Study Using the Think‐Aloud Method
Fatemeh Bohlouly
Azam Kheirdoust
Kosar Ghaddaripouri
Reza Sheibani
Mohammad Reza Mazaheri Habibi
Health Science Reports
Usability Evaluation of the Karafs Application: A Qualitative Study Using the Think‐Aloud Method Fatemeh Bohlouly Azam Kheirdoust Kosar Ghaddaripouri Reza Sheibani Mohammad Reza Mazaheri Habibi Health Science Reports ABSTRACT Background and Aims The Karafs application, a popular mobile health tool in Iran with nearly 5 million users, supports personalized diet plans, healthy cooking, and sports training. This study aimed to evaluate the usability of the Karafs application using the think‐aloud method to identify user interaction challenges and enhance its effectiveness. Methods Fifteen participants (2 men, 13 women; mean age 22 years) evaluated the Karafs application using the think‐aloud method. Usability problems were identified, categorized, and assessed for severity. The evaluation process was analyzed, with an average duration of 10.58 ± 3.46 min. Results Multiple usability issues were identified, primarily related to unclear system messages and navigation challenges. The severity of problems was classified, with most being minor but impacting user efficiency. Conclusion The think‐aloud method effectively identified usability issues in the Karafs application, providing insights for improving user experience. Addressing these issues can enhance the application's functionality and support healthier lifestyle choices. 10.1002/hsr2.71713 http://creativecommons.org/licenses/by-nc-nd/4.0/
title Usability Evaluation of the Karafs Application: A Qualitative Study Using the Think‐Aloud Method
topic Health Science Reports
url https://onlinelibrary.wiley.com/doi/10.1002/hsr2.71713