Ghosh, A., Bassamboo, A., & Lariviere, M. A. (2025). The Queue Behind the Curtain: Information Disclosure in Omnichannel Services. Wiley. https://doi.org/10.1002/nav.70012
Chicago Style (17th ed.) CitationGhosh, Abhishek, Achal Bassamboo, and Martin A. Lariviere. The Queue Behind the Curtain: Information Disclosure in Omnichannel Services. Wiley, 2025. https://doi.org/10.1002/nav.70012.
MLA (9th ed.) CitationGhosh, Abhishek, et al. The Queue Behind the Curtain: Information Disclosure in Omnichannel Services. Wiley, 2025. https://doi.org/10.1002/nav.70012.
Warning: These citations may not always be 100% accurate.