Diversity in team composition, relationship conflict and team leader support on globally distributed virtual software development team performance

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Main Authors: Wickramasinghe, V., Nandula, S.
Format: Recurso digital
Language:English
Published: Zenodo 2015
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author Wickramasinghe, V.
Nandula, S.
author_facet Wickramasinghe, V.
Nandula, S.
contents <p>Purpose- This study investigated whether diversity in team composition leads to relationship conflict, and consequently relationship conflict leads to team performance, and whether team leader support moderates the negative effects of relationship conflict on team performance.<br>Design/methodology/approach- For the study, 216 team members working in globally distributed virtual software development projects responded. To examine the hypothesized relationships structural equation modeling with maximum likelihood estimation was performed.<br>Findings- It was found that diversity in team composition leads to relationship conflict, relationship conflict leads to team performance, and team leader support moderates the latter relationship.<br>Practical implications- The findings suggest the role of team leaders in reducing the harmful effect of relationship conflict on team performance. The findings imply the need of providing training to team leaders to create cohesive teams that delivers on project goals.<br>Originality/value- Empirical studies on globally distributed virtual teams could provide new insights into challenges and issues associated with team composition, relationship conflict, and team leader support in achieving higher levels of team performance.<br><br></p>
format Recurso digital
id zenodo_https___doi_org_10_1108_SO-02-2015-0007
institution Zenodo
language eng
publishDate 2015
publisher Zenodo
record_format zenodo
spellingShingle Diversity in team composition, relationship conflict and team leader support on globally distributed virtual software development team performance
Wickramasinghe, V.
Nandula, S.
Diversity in team composition
Team heterogeneity
Cultural diversity
Functional diversity
Relationship conflict
Task conflict
Conflict management
Team leader support
Leadership effectiveness
Virtual teams
Globally distributed teams
Software development teams
Agile development
Team performance
Collaboration effectiveness
Communication in virtual teams
Psychological safety
Knowledge sharing
<p>Purpose- This study investigated whether diversity in team composition leads to relationship conflict, and consequently relationship conflict leads to team performance, and whether team leader support moderates the negative effects of relationship conflict on team performance.<br>Design/methodology/approach- For the study, 216 team members working in globally distributed virtual software development projects responded. To examine the hypothesized relationships structural equation modeling with maximum likelihood estimation was performed.<br>Findings- It was found that diversity in team composition leads to relationship conflict, relationship conflict leads to team performance, and team leader support moderates the latter relationship.<br>Practical implications- The findings suggest the role of team leaders in reducing the harmful effect of relationship conflict on team performance. The findings imply the need of providing training to team leaders to create cohesive teams that delivers on project goals.<br>Originality/value- Empirical studies on globally distributed virtual teams could provide new insights into challenges and issues associated with team composition, relationship conflict, and team leader support in achieving higher levels of team performance.<br><br></p>
title Diversity in team composition, relationship conflict and team leader support on globally distributed virtual software development team performance
topic Diversity in team composition
Team heterogeneity
Cultural diversity
Functional diversity
Relationship conflict
Task conflict
Conflict management
Team leader support
Leadership effectiveness
Virtual teams
Globally distributed teams
Software development teams
Agile development
Team performance
Collaboration effectiveness
Communication in virtual teams
Psychological safety
Knowledge sharing
url https://doi.org/10.1108/SO-02-2015-0007