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Main Authors: Gonçalves, Juliana, Ioannou, Ioannis, Verma, Trivik
Format: Recurso digital
Language:English
Published: Zenodo 2024
Online Access:https://doi.org/10.5281/zenodo.11393773
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author Gonçalves, Juliana
Ioannou, Ioannis
Verma, Trivik
author_facet Gonçalves, Juliana
Ioannou, Ioannis
Verma, Trivik
contents <p>Abstract: Public participation has become an integral component of planning and policy processes worldwide, further fuelled by advances in digital technologies. Yet, public participation is one of the most debated topics in urban planning and policy: whether it delivers on its promises of strengthening<a> </a>democratic values or whether it improves planning and policy outcomes through contextual knowledge remains a subject of contention with little agreement. This paper explores the perspectives of different urban actors regarding public participation in the context of the increasing incorporation of digital technologies and urban platforms. The study is based on three workshops with local governance actors, six semi-structured interviews with academics in the fields of public participation and digital technologies, and a citizen survey with 260 respondents. The results provide (i) multi-perspective insights into the challenges of participatory processes and citizen engagement, (ii) guidelines for effective public participation, and (iii) guidelines for designing digital participatory platforms, including a list of specific design features that promote digital engagement, such as user-friendly interfaces or gamification and social media elements. Furthermore, recognising that there is no one-size-fits-all platform, we propose a typology of digital participation platforms tailored to the needs of different urban actors. The typology provides a framework for the assessment and further development of digital platforms for public participation.</p> <p>Accepted for publication.</p>
format Recurso digital
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institution Zenodo
language eng
publishDate 2024
publisher Zenodo
record_format zenodo
spellingShingle No-one-size-fits all: Multi-Actor Perspectives on Public Participation and Digital Participatory Platforms
Gonçalves, Juliana
Ioannou, Ioannis
Verma, Trivik
<p>Abstract: Public participation has become an integral component of planning and policy processes worldwide, further fuelled by advances in digital technologies. Yet, public participation is one of the most debated topics in urban planning and policy: whether it delivers on its promises of strengthening<a> </a>democratic values or whether it improves planning and policy outcomes through contextual knowledge remains a subject of contention with little agreement. This paper explores the perspectives of different urban actors regarding public participation in the context of the increasing incorporation of digital technologies and urban platforms. The study is based on three workshops with local governance actors, six semi-structured interviews with academics in the fields of public participation and digital technologies, and a citizen survey with 260 respondents. The results provide (i) multi-perspective insights into the challenges of participatory processes and citizen engagement, (ii) guidelines for effective public participation, and (iii) guidelines for designing digital participatory platforms, including a list of specific design features that promote digital engagement, such as user-friendly interfaces or gamification and social media elements. Furthermore, recognising that there is no one-size-fits-all platform, we propose a typology of digital participation platforms tailored to the needs of different urban actors. The typology provides a framework for the assessment and further development of digital platforms for public participation.</p> <p>Accepted for publication.</p>
title No-one-size-fits all: Multi-Actor Perspectives on Public Participation and Digital Participatory Platforms
url https://doi.org/10.5281/zenodo.11393773