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2019
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| Online Access: | https://doi.org/10.5281/zenodo.14030052 |
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| _version_ | 1866902057824288768 |
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| author | Rajabali Beglou, Reza Fattahi, Rahmatollah Parirakh, Mehri |
| author_facet | Rajabali Beglou, Reza Fattahi, Rahmatollah Parirakh, Mehri |
| contents | <p>Information systems (such as databases and library systems) interact with various stakeholders, and there exists a cognitive gap among these stakeholders. In other words, examining the perspectives of stakeholders in the realm of information systems, how they think, and what values they derive from using these systems becomes significant. Leveraging the knowledge of all individuals who are stakeholders in a product can lead to product improvement, innovative service delivery, and value creation for all of them. This can be achieved by exploring the knowledge structure of stakeholders and uncovering their desired values in using a product or service.</p> <p>The aim of this research is to examine the cognitive structure of three groups of stakeholders of digital library software in Iran (users, librarians, and designers) based on the means-end theory and to map their cognitive understanding in using these software systems. This study seeks to depict a representation of the mental models of stakeholders of digital library software. This representation is made possible by mapping their hierarchical value structure (social cognitive map) and leads to co-creation of value through understanding the needs and expectations of stakeholders from these information systems.</p> <p>This research is applied in nature and adopts a cognitive approach, employing a survey method and a mixed approach for data collection. The research population includes two groups: digital library software in Iran (Azarakhsh, Papyrus, and Sana) and the stakeholders of these software systems (16 users, 21 librarians, and 5 designers). Data collection was conducted through interviews (using the laddering technique), and the content analysis was performed using a qualitative directed method (with the help of MaxQDA software).</p> <p>By mapping the hierarchical value structure (cognitive map) of the stakeholders, it was determined that three ultimate values were of primary concern: "quick access to information resources," "discovery (retrieval) of desired information resources," and "dissemination and sharing of information and knowledge." Additionally, the instrumental value of "gaining more information about the information source," functional outcomes such as "avoiding time wastage in searches" and "increasing accuracy in searches," and psychological-social outcomes like "feeling comfortable using the system" and "clarifying information needs" were particularly emphasized by the stakeholders.</p> <p>Designers of digital library software need to consider the values, outcomes, and important characteristics of stakeholders in order to meet the fundamental needs and expectations of these systems' stakeholders.</p> |
| format | Recurso digital |
| id | zenodo_https___doi_org_10_5281_zenodo_14030052 |
| institution | Zenodo |
| language | |
| publishDate | 2019 |
| publisher | Zenodo |
| record_format | zenodo |
| spellingShingle | Co Creation of Value Among Stakeholders (Users, Librarians, and Designers) of Digital Library Software in Iran Rajabali Beglou, Reza Fattahi, Rahmatollah Parirakh, Mehri Information systems <p>Information systems (such as databases and library systems) interact with various stakeholders, and there exists a cognitive gap among these stakeholders. In other words, examining the perspectives of stakeholders in the realm of information systems, how they think, and what values they derive from using these systems becomes significant. Leveraging the knowledge of all individuals who are stakeholders in a product can lead to product improvement, innovative service delivery, and value creation for all of them. This can be achieved by exploring the knowledge structure of stakeholders and uncovering their desired values in using a product or service.</p> <p>The aim of this research is to examine the cognitive structure of three groups of stakeholders of digital library software in Iran (users, librarians, and designers) based on the means-end theory and to map their cognitive understanding in using these software systems. This study seeks to depict a representation of the mental models of stakeholders of digital library software. This representation is made possible by mapping their hierarchical value structure (social cognitive map) and leads to co-creation of value through understanding the needs and expectations of stakeholders from these information systems.</p> <p>This research is applied in nature and adopts a cognitive approach, employing a survey method and a mixed approach for data collection. The research population includes two groups: digital library software in Iran (Azarakhsh, Papyrus, and Sana) and the stakeholders of these software systems (16 users, 21 librarians, and 5 designers). Data collection was conducted through interviews (using the laddering technique), and the content analysis was performed using a qualitative directed method (with the help of MaxQDA software).</p> <p>By mapping the hierarchical value structure (cognitive map) of the stakeholders, it was determined that three ultimate values were of primary concern: "quick access to information resources," "discovery (retrieval) of desired information resources," and "dissemination and sharing of information and knowledge." Additionally, the instrumental value of "gaining more information about the information source," functional outcomes such as "avoiding time wastage in searches" and "increasing accuracy in searches," and psychological-social outcomes like "feeling comfortable using the system" and "clarifying information needs" were particularly emphasized by the stakeholders.</p> <p>Designers of digital library software need to consider the values, outcomes, and important characteristics of stakeholders in order to meet the fundamental needs and expectations of these systems' stakeholders.</p> |
| title | Co Creation of Value Among Stakeholders (Users, Librarians, and Designers) of Digital Library Software in Iran |
| topic | Information systems |
| url | https://doi.org/10.5281/zenodo.14030052 |