The Impact of Chatbots in Enhancing Guest Experience in the Hospitality Industry in Bangalore

Fuente: Zenodo

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Bibliographic Details
Main Authors:	Abhinaba Sarkar, Dr Deep Mathur
Format:	Recurso digital
Language:	English
Published:	Zenodo 2025
Subjects:	Chatbots improve operational efficiency and guest satisfaction for routine services. Their adoption is higher in luxury and mid-tier hotels in Bangalore. Guests appreciate the convenience but expect better personalization and natural interactions.
Online Access:	Acceder al recurso
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