The Impact of Chatbots in Enhancing Guest Experience in the Hospitality Industry in Bangalore

Fuente: Zenodo

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Detalles Bibliográficos
Autores principales:	Abhinaba Sarkar, Dr Deep Mathur
Formato:	Recurso digital
Lenguaje:	inglés
Publicado:	Zenodo 2025
Materias:	Chatbots improve operational efficiency and guest satisfaction for routine services. Their adoption is higher in luxury and mid-tier hotels in Bangalore. Guests appreciate the convenience but expect better personalization and natural interactions.
Acceso en línea:	Acceder al recurso
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