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Main Authors: Anez, Diomar, Anez, Dimar
Format: Recurso digital
Language:Spanish
Published: Zenodo 2025
Subjects:
Online Access:https://doi.org/10.5281/zenodo.15339155
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author Anez, Diomar
Anez, Dimar
author_facet Anez, Diomar
Anez, Dimar
contents This study investigates the long-term evolutionary trajectory of Customer Segmentation to ascertain its classification as a fundamental management practice versus a transient managerial fad. Employing a longitudinal, single-source methodology, we analyze the frequency of the term within the Google Books Ngram corpus from 1950 to 2022. The analytical framework integrates descriptive statistics for temporal pattern identification with advanced cyclical analysis, specifically Fourier analysis, to deconstruct the concept's underlying dynamics. Findings reveal a lifecycle spanning over six decades, a characteristic inconsistent with the ephemeral nature of managerial fads. The analysis identifies a prominent peak in scholarly discourse around 1991, followed not by a rapid decline, but by a sustained plateau of high relevance, indicating a transition from a debated innovation to an institutionalized orthodoxy. Fourier analysis uncovers a dominant 20-year macro-cycle, suggesting slow-moving paradigm shifts, which is complemented by shorter 10-year and 3.3-year meso- and micro-cycles aligned with significant technological and economic waves. This rhythmic, adaptive evolution demonstrates the practice's profound resilience and its capacity to integrate innovations such as CRM systems and the internet. This research contributes to management science by challenging simplistic fad-or-classic dichotomies, proposing a cyclical evolution model for enduring management tools. It empirically demonstrates that a decline in debate can signify conceptual maturity, not obsolescence. The study validates the use of culturomics for robust historical analysis of management concepts, clarifying that such data reflects consolidation in formal discourse rather than rates of practical adoption.
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spellingShingle Análisis de Frecuencia en el Corpus Literario de Google Books Ngram para Segmentación de Clientes. Informe 13-GB (36/138)
Anez, Diomar
Anez, Dimar
Customer Segmentation
Managerial Fads
Management Fashion Theory
Google Books Ngram
Longitudinal Analysis
Time-Series Analysis
Fourier Analysis
Cyclical Analysis
Management Tool Evolution
Conceptual Maturity
Institutionalization
Culturomics
Digital Humanities
Paradigm Shift
Scholarly Discourse Analysis
Resilience
Single-Source Methodology
Spectral Analysis
Trend Analysis
Management Science
This study investigates the long-term evolutionary trajectory of Customer Segmentation to ascertain its classification as a fundamental management practice versus a transient managerial fad. Employing a longitudinal, single-source methodology, we analyze the frequency of the term within the Google Books Ngram corpus from 1950 to 2022. The analytical framework integrates descriptive statistics for temporal pattern identification with advanced cyclical analysis, specifically Fourier analysis, to deconstruct the concept's underlying dynamics. Findings reveal a lifecycle spanning over six decades, a characteristic inconsistent with the ephemeral nature of managerial fads. The analysis identifies a prominent peak in scholarly discourse around 1991, followed not by a rapid decline, but by a sustained plateau of high relevance, indicating a transition from a debated innovation to an institutionalized orthodoxy. Fourier analysis uncovers a dominant 20-year macro-cycle, suggesting slow-moving paradigm shifts, which is complemented by shorter 10-year and 3.3-year meso- and micro-cycles aligned with significant technological and economic waves. This rhythmic, adaptive evolution demonstrates the practice's profound resilience and its capacity to integrate innovations such as CRM systems and the internet. This research contributes to management science by challenging simplistic fad-or-classic dichotomies, proposing a cyclical evolution model for enduring management tools. It empirically demonstrates that a decline in debate can signify conceptual maturity, not obsolescence. The study validates the use of culturomics for robust historical analysis of management concepts, clarifying that such data reflects consolidation in formal discourse rather than rates of practical adoption.
title Análisis de Frecuencia en el Corpus Literario de Google Books Ngram para Segmentación de Clientes. Informe 13-GB (36/138)
topic Customer Segmentation
Managerial Fads
Management Fashion Theory
Google Books Ngram
Longitudinal Analysis
Time-Series Analysis
Fourier Analysis
Cyclical Analysis
Management Tool Evolution
Conceptual Maturity
Institutionalization
Culturomics
Digital Humanities
Paradigm Shift
Scholarly Discourse Analysis
Resilience
Single-Source Methodology
Spectral Analysis
Trend Analysis
Management Science
url https://doi.org/10.5281/zenodo.15339155