Analyzing Customer Behavior and Sales Trends in Walmart Stores Using Sentiment Analysis and Predictive Modeling

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Bibliographic Details
Main Authors: Delos Reyes, Neo, Avila, Johh Cyrus, Calampiano, Catherine
Format: Recurso digital
Language:English
Published: Zenodo 2025
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author Delos Reyes, Neo
Avila, Johh Cyrus
Calampiano, Catherine
author_facet Delos Reyes, Neo
Avila, Johh Cyrus
Calampiano, Catherine
contents <p>This paper presents a data-driven analysis of Walmart’s sales performance and customer behavior by examining transaction records and sentiment data. Covering multiple weeks across diverse store locations, the study investigates how customer sentiment—extracted through natural language processing—correlates with fluctuations in weekly sales. It also explores the impact of external factors such as holidays and temperature. Through predictive modeling techniques, including regression and machine learning algorithms, the research aims to forecast sales trends and uncover actionable insights for improving strategic planning and customer satisfaction in retail operations.</p>
format Recurso digital
id zenodo_https___doi_org_10_5281_zenodo_15558410
institution Zenodo
language eng
publishDate 2025
publisher Zenodo
record_format zenodo
spellingShingle Analyzing Customer Behavior and Sales Trends in Walmart Stores Using Sentiment Analysis and Predictive Modeling
Delos Reyes, Neo
Avila, Johh Cyrus
Calampiano, Catherine
<p>This paper presents a data-driven analysis of Walmart’s sales performance and customer behavior by examining transaction records and sentiment data. Covering multiple weeks across diverse store locations, the study investigates how customer sentiment—extracted through natural language processing—correlates with fluctuations in weekly sales. It also explores the impact of external factors such as holidays and temperature. Through predictive modeling techniques, including regression and machine learning algorithms, the research aims to forecast sales trends and uncover actionable insights for improving strategic planning and customer satisfaction in retail operations.</p>
title Analyzing Customer Behavior and Sales Trends in Walmart Stores Using Sentiment Analysis and Predictive Modeling
url https://doi.org/10.5281/zenodo.15558410