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| Format: | Recurso digital |
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Zenodo
2025
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| Online Access: | https://doi.org/10.5281/zenodo.15655895 |
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Table of Contents:
- <p>Change management is critical to the success of IT projects, especially in dynamic and developing environments such</p> <p>as Sri Lanka. Despite the country's rapid technological progress, many IT projects face failure due to poor change</p> <p>strategies and limited research on proactive frameworks. This study investigates the strategic approaches companies use</p> <p>to manage change in IT project environments effectively. The research employed a qualitative methodology based on</p> <p>Kotter’s 8-Step and ADKAR models. Data was collected through semi-structured interviews with senior project</p> <p>managers and a web-based survey among 41 IT professionals from two leading companies. Thematic analysis revealed</p> <p>communication, leadership, training, knowledge management, and risk assessment as key success factors. A model for</p> <p>proactive change management is proposed, emphasizing the integration of structured knowledge management into</p> <p>existing frameworks. The findings contribute to both theory and practice by extending change models and offering</p> <p>actionable insights for project managers in similar contexts.</p> <p> </p>