Applying Systems Thinking to Global Supply Chain Management A Case Study of Skanska Group
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| Format: | Recurso digital |
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2025
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| _version_ | 1866902143113363456 |
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| author | Manisha, B S |
| author_facet | Manisha, B S |
| contents | <p>This research paper assesses the international supply chain management system of the Skanska Group, whose revenue exceeds €15 billion, in terms of the four elements of systems thinking: interconnectedness, synthesis, emergence, and feedback. It aims to achieve operational excellence and a competitive advantage in project management. The construction industry is shifting toward more uncertain supply chains, higher sustainability regulations, and increased demands for public transparency. Working with linear methodologies is no longer an option, given that global construction costs are rising by 23% and delivery times are increasing by 15%. The integration of a systems thinking framework helps to manage interdependencies more effectively and focus on resilience. The case study of Skanska Group involves secondary data collection and analysis from publicly available operational and sustainability reports, including the integration of multiple levels of suppliers, digital supply chain synthesis, the emergence of ecosystems, and performance feedback mechanisms. Skanska case study data has shown that Skanska has an outstanding level of operational excellence with 94% on-time delivery vs. 78% industry average, maintains industry-leading sustainability performance by diverting 90% of waste and targeting net-zero emissions by 2045, uses technology to facilitate supply chain data synthesis of 2 TB of data per day with 85% forecasting accuracy, and demonstrates resilience in delivering 95% of contracted services during COVID-19 when the industry average was 67%.</p> |
| format | Recurso digital |
| id | zenodo_https___doi_org_10_5281_zenodo_17348670 |
| institution | Zenodo |
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| publishDate | 2025 |
| publisher | Zenodo |
| record_format | zenodo |
| spellingShingle | Applying Systems Thinking to Global Supply Chain Management A Case Study of Skanska Group Manisha, B S <p>This research paper assesses the international supply chain management system of the Skanska Group, whose revenue exceeds €15 billion, in terms of the four elements of systems thinking: interconnectedness, synthesis, emergence, and feedback. It aims to achieve operational excellence and a competitive advantage in project management. The construction industry is shifting toward more uncertain supply chains, higher sustainability regulations, and increased demands for public transparency. Working with linear methodologies is no longer an option, given that global construction costs are rising by 23% and delivery times are increasing by 15%. The integration of a systems thinking framework helps to manage interdependencies more effectively and focus on resilience. The case study of Skanska Group involves secondary data collection and analysis from publicly available operational and sustainability reports, including the integration of multiple levels of suppliers, digital supply chain synthesis, the emergence of ecosystems, and performance feedback mechanisms. Skanska case study data has shown that Skanska has an outstanding level of operational excellence with 94% on-time delivery vs. 78% industry average, maintains industry-leading sustainability performance by diverting 90% of waste and targeting net-zero emissions by 2045, uses technology to facilitate supply chain data synthesis of 2 TB of data per day with 85% forecasting accuracy, and demonstrates resilience in delivering 95% of contracted services during COVID-19 when the industry average was 67%.</p> |
| title | Applying Systems Thinking to Global Supply Chain Management A Case Study of Skanska Group |
| url | https://doi.org/10.5281/zenodo.17348670 |