EXPLORING INFLUENCES ON LIFE INSURANCE SALES PERSONNEL PERFORMANCE IN NIGERIA

Fuente: Zenodo
Guardado en:
Detalles Bibliográficos
Autores principales: Etebu, Ebiere Chidinma, Igbokwe, David Chukwuemeka
Formato: Recurso digital
Lenguaje:inglés
Publicado: Zenodo 2025
Materias:
Acceso en línea:
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
_version_ 1866901413160812544
author Etebu, Ebiere Chidinma
Igbokwe, David Chukwuemeka
author_facet Etebu, Ebiere Chidinma
Igbokwe, David Chukwuemeka
contents <p><em><span>Life insurance serves as both an investment and a risk management instrument for policyholders. This study examines the influence of organizational factors on the performance of life insurance sales personnel in Nigeria, focusing on selection and recruitment, compensation, training, and sales territory. Adopting a descriptive survey research design, the study targeted sales personnel from the top three publicly listed insurance firms headquartered in Lagos State—AIICO, Leadway Assurance, and FBN Life. A total of 250 structured questionnaires were administered to sales managers, unit managers, and sales executives. Findings indicate that all the independent variables significantly influence sales personnel performance, with employee compensation having the strongest impact, followed by sales territory, while selection and recruitment exhibited the least influence. The study concludes that organizational factors positively and significantly shape sales personnel performance. It recommends that insurance firms seeking superior market performance should recruit high-caliber employees, provide thorough training, implement competitive compensation, and equip their sales force with adequate information to excel in their designated territories.</span></em></p>
format Recurso digital
id zenodo_https___doi_org_10_5281_zenodo_17416743
institution Zenodo
language eng
publishDate 2025
publisher Zenodo
record_format zenodo
spellingShingle EXPLORING INFLUENCES ON LIFE INSURANCE SALES PERSONNEL PERFORMANCE IN NIGERIA
Etebu, Ebiere Chidinma
Igbokwe, David Chukwuemeka
Employee Compensation, Sales Personnel Performance, Training, Sales Territory, Selection and Recruitment
<p><em><span>Life insurance serves as both an investment and a risk management instrument for policyholders. This study examines the influence of organizational factors on the performance of life insurance sales personnel in Nigeria, focusing on selection and recruitment, compensation, training, and sales territory. Adopting a descriptive survey research design, the study targeted sales personnel from the top three publicly listed insurance firms headquartered in Lagos State—AIICO, Leadway Assurance, and FBN Life. A total of 250 structured questionnaires were administered to sales managers, unit managers, and sales executives. Findings indicate that all the independent variables significantly influence sales personnel performance, with employee compensation having the strongest impact, followed by sales territory, while selection and recruitment exhibited the least influence. The study concludes that organizational factors positively and significantly shape sales personnel performance. It recommends that insurance firms seeking superior market performance should recruit high-caliber employees, provide thorough training, implement competitive compensation, and equip their sales force with adequate information to excel in their designated territories.</span></em></p>
title EXPLORING INFLUENCES ON LIFE INSURANCE SALES PERSONNEL PERFORMANCE IN NIGERIA
topic Employee Compensation, Sales Personnel Performance, Training, Sales Territory, Selection and Recruitment
url https://doi.org/10.5281/zenodo.17416743