Predicting the Success of Marketing Campaigns in the Banking Sector

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Auteur principal: Harshith P
Format: Recurso digital
Langue:anglais
Publié: Zenodo 2025
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author Harshith P
author_facet Harshith P
contents <p><em><span lang="EN-US">In today’s competitive banking environment, identifying potential customers who are most likely to respond positively to marketing campaigns is essential for optimizing resource allocation<span> </span>and<span> </span>improving<span> </span>conversion<span> </span>rates.<span> </span>This<span> </span>study<span> </span>aims<span> </span>to<span> </span>predict<span> </span>the<span> </span>success<span> </span>of<span> </span>marketing campaigns in the banking sector by analysing the UCI Bank Marketing Dataset, which contains demographic and behavioural attributes of customers. The dependent variable is whether<span> </span>a<span> </span>client<span> </span>subscribes<span> </span>to<span> </span>a<span> </span>term<span> </span>deposit,<span> </span>while<span> </span>independent<span> </span>variables<span> </span>include<span> </span>age,<span> </span>job<span> </span>type, marital<span> </span>status,<span> </span>education,<span> </span>contact<span> </span>frequency,<span> </span>and<span> </span>previous<span> </span>campaign<span> </span>outcomes.<span> </span>Using<span> </span>Logistic Regression, Decision Tree, and Random Forest models, the research evaluates predictive accuracy and identifies the most influential factors driving campaign success. The data were preprocesses through encoding and standardization, followed by exploratory data analysis (EDA) and model evaluation using metrics such as Accuracy, ROC-AUC, and Classification Reports. Results reveal that the Random Forest classifier achieved the highest accuracy (90.6%) and identified duration of contact and previous campaign outcomes as the strongest predictors. The study contributes to better targeting strategies and customer segmentation for financial institutions, enabling data-driven decision-making in marketing.</span></em></p>
format Recurso digital
id zenodo_https___doi_org_10_5281_zenodo_17512143
institution Zenodo
language eng
publishDate 2025
publisher Zenodo
record_format zenodo
spellingShingle Predicting the Success of Marketing Campaigns in the Banking Sector
Harshith P
Marketing Campaigns, Machine Learning, Banking Sector, Random Forest, Predictive Analytics
<p><em><span lang="EN-US">In today’s competitive banking environment, identifying potential customers who are most likely to respond positively to marketing campaigns is essential for optimizing resource allocation<span> </span>and<span> </span>improving<span> </span>conversion<span> </span>rates.<span> </span>This<span> </span>study<span> </span>aims<span> </span>to<span> </span>predict<span> </span>the<span> </span>success<span> </span>of<span> </span>marketing campaigns in the banking sector by analysing the UCI Bank Marketing Dataset, which contains demographic and behavioural attributes of customers. The dependent variable is whether<span> </span>a<span> </span>client<span> </span>subscribes<span> </span>to<span> </span>a<span> </span>term<span> </span>deposit,<span> </span>while<span> </span>independent<span> </span>variables<span> </span>include<span> </span>age,<span> </span>job<span> </span>type, marital<span> </span>status,<span> </span>education,<span> </span>contact<span> </span>frequency,<span> </span>and<span> </span>previous<span> </span>campaign<span> </span>outcomes.<span> </span>Using<span> </span>Logistic Regression, Decision Tree, and Random Forest models, the research evaluates predictive accuracy and identifies the most influential factors driving campaign success. The data were preprocesses through encoding and standardization, followed by exploratory data analysis (EDA) and model evaluation using metrics such as Accuracy, ROC-AUC, and Classification Reports. Results reveal that the Random Forest classifier achieved the highest accuracy (90.6%) and identified duration of contact and previous campaign outcomes as the strongest predictors. The study contributes to better targeting strategies and customer segmentation for financial institutions, enabling data-driven decision-making in marketing.</span></em></p>
title Predicting the Success of Marketing Campaigns in the Banking Sector
topic Marketing Campaigns, Machine Learning, Banking Sector, Random Forest, Predictive Analytics
url https://doi.org/10.5281/zenodo.17512143