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Main Author:	Anshuman Ankit, Dr. Md. Ehtesham Khan, Dr. Anjani Kumar Ghosh and Pankaj Kumar Mishra
Format:	Recurso digital
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Published:	Zenodo 2025
Subjects:	Emotional Intelligence (EI), Administrative Apathy, Public Administration, Bureaucracy, Governance, Street-Level Bureaucracy (SLB)
Online Access:	https://doi.org/10.5281/zenodo.18018690
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