From Theory to Operational Architecture: A Framework for Unobtrusive Transformation of the Human Resources Unit in the Age of Artificial Intelligence
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| Natura: | Recurso digital |
| Lingua: | persiano |
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2025
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| _version_ | 1866901805168852992 |
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| author | غلامرضا رضائی |
| author_facet | غلامرضا رضائی |
| contents | <p><strong><span>Abstract</span></strong></p> <p><span>The Human Resources unit stands at the threshold of a paradigmatic transformation. While Artificial Intelligence technologies promise unprecedented efficiency and strategic insights, the near 70% failure rate of digital transformation projects in this domain testifies to a profound gap between technological capability and the complexity of human, cultural, and process dimensions.</span></p> <p><span>Accepting this challenge, this paper presents a structured, integrated framework for engineering a sustainable and unobtrusive transformation in the Human Resources unit. The proposed framework, derived from a mixed-methods research approach (including theoretical review and an in-depth qualitative case study), rests on three pillars: (1) </span><strong><span>Automated Procedural Justice</span></strong><span> as a design infrastructure, converting rules into transparent and objective logic; (2) </span><strong><span>Controlled Human-AI Nexus</span></strong><span>, where AI acts as an interpretable collaborator with ultimate human governance; and (3) </span><strong><span>Invisible Cultural Engineering</span></strong><span>, which facilitates adoption and behavioral change through system design.</span></p> <p><span>These principles are embodied in a three-layer operational architecture comprising Data Infrastructure, Intelligent Engines, and Value-Creating Experience layers, and are complemented by an agile implementation roadmap (Intelligent Stepping Model). The result is the transition of the HR unit from a traditional support function to an </span><strong><span>"Intelligent Strategic Service and Analysis Center,"</span></strong><span> which not only drastically increases operational efficiency but also acts as a driving engine for transformation across the entire organization. This paper argues that the presented integrated and human-centric approach is a fundamental solution for overcoming the crisis of digital transformation failure at the heart of organizations.</span></p> |
| format | Recurso digital |
| id | zenodo_https___doi_org_10_5281_zenodo_18056850 |
| institution | Zenodo |
| language | fas |
| publishDate | 2025 |
| publisher | Zenodo |
| record_format | zenodo |
| spellingShingle | From Theory to Operational Architecture: A Framework for Unobtrusive Transformation of the Human Resources Unit in the Age of Artificial Intelligence غلامرضا رضائی : HR Transformation, Socio-Technical Systems Architecture, Procedural Justice, Human-AI Nexus, Cultural Engineering, Explainable AI (XAI), Change Management, Technology Acceptance Design. <p><strong><span>Abstract</span></strong></p> <p><span>The Human Resources unit stands at the threshold of a paradigmatic transformation. While Artificial Intelligence technologies promise unprecedented efficiency and strategic insights, the near 70% failure rate of digital transformation projects in this domain testifies to a profound gap between technological capability and the complexity of human, cultural, and process dimensions.</span></p> <p><span>Accepting this challenge, this paper presents a structured, integrated framework for engineering a sustainable and unobtrusive transformation in the Human Resources unit. The proposed framework, derived from a mixed-methods research approach (including theoretical review and an in-depth qualitative case study), rests on three pillars: (1) </span><strong><span>Automated Procedural Justice</span></strong><span> as a design infrastructure, converting rules into transparent and objective logic; (2) </span><strong><span>Controlled Human-AI Nexus</span></strong><span>, where AI acts as an interpretable collaborator with ultimate human governance; and (3) </span><strong><span>Invisible Cultural Engineering</span></strong><span>, which facilitates adoption and behavioral change through system design.</span></p> <p><span>These principles are embodied in a three-layer operational architecture comprising Data Infrastructure, Intelligent Engines, and Value-Creating Experience layers, and are complemented by an agile implementation roadmap (Intelligent Stepping Model). The result is the transition of the HR unit from a traditional support function to an </span><strong><span>"Intelligent Strategic Service and Analysis Center,"</span></strong><span> which not only drastically increases operational efficiency but also acts as a driving engine for transformation across the entire organization. This paper argues that the presented integrated and human-centric approach is a fundamental solution for overcoming the crisis of digital transformation failure at the heart of organizations.</span></p> |
| title | From Theory to Operational Architecture: A Framework for Unobtrusive Transformation of the Human Resources Unit in the Age of Artificial Intelligence |
| topic | : HR Transformation, Socio-Technical Systems Architecture, Procedural Justice, Human-AI Nexus, Cultural Engineering, Explainable AI (XAI), Change Management, Technology Acceptance Design. |
| url | https://doi.org/10.5281/zenodo.18056850 |