Measuring Dialogue, Managing Unity A KPI-Governed Performance Analysis of al-Murājaʿāt Using a Design-Science Approach

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Hauptverfasser: MoghadasNian, SeyyedAbdolHojjat, JafarTayari Dehaqani, Mostafa, Hoseini Taheri, Javad Mohammad, Haghighi, Nafiseh, MoghadasNian, SeyyedAbdolHamed
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Sprache:Englisch
Veröffentlicht: Zenodo 2025
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author MoghadasNian, SeyyedAbdolHojjat
JafarTayari Dehaqani, Mostafa
Hoseini Taheri, Javad Mohammad
Haghighi, Nafiseh
MoghadasNian, SeyyedAbdolHamed
author_facet MoghadasNian, SeyyedAbdolHojjat
JafarTayari Dehaqani, Mostafa
Hoseini Taheri, Javad Mohammad
Haghighi, Nafiseh
MoghadasNian, SeyyedAbdolHamed
contents <p><span>This study converts the 112-letter corpus of <em>al-Murājaʿāt</em> into an auditable performance system and validates a KPI-governed Unity Index. Addressing the absence of scalable measures for dialogical ethics, cross-school evidence flows, and institutional uptake, we adopt a mixed-methods design: AI-assisted content coding and discourse analysis at letter level; evidence-flow modeling to quantify cross-citation and Qurʾān–Sunnah harmonization; and psychometric validation (inter-coder reliability, EFA→CFA) to confirm domain structure. Findings show consistently high Dialogue-Ethics performance (e.g., respectful tone, rebuttal without derision), strong Cross-Reliance on Sunni authorities with sustained harmonization signals, and comparatively weak Institutionalization/Education and Governance/RACI domains (e.g., curriculum inclusion, reviewer participation, documentation completeness). The Unity Index integrates these dynamics, revealing that civility and shared-authority sourcing lift composite scores while limited organizational adoption constrains long-run impact. Theoretically, the work advances a measurement theory of dialogical <em>kalām</em> by specifying observable variables with reliability targets and thresholds. Practically, it provides governance-ready dashboards for curriculum policy, program accreditation, public communication risk control, and continuous improvement. The framework transfers to adjacent management contexts: service-quality gates and compliance dashboards in airline management; stakeholder-trust controls in tourism and health tourism; and explainable, validated KPI programs in digital transformation initiatives.</span></p>
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spellingShingle Measuring Dialogue, Managing Unity A KPI-Governed Performance Analysis of al-Murājaʿāt Using a Design-Science Approach
MoghadasNian, SeyyedAbdolHojjat
JafarTayari Dehaqani, Mostafa
Hoseini Taheri, Javad Mohammad
Haghighi, Nafiseh
MoghadasNian, SeyyedAbdolHamed
Key Performance Indicators (KPI)
Performance Management
Design-Science Research (DSR)
Dialogical Analytics
Social Network Analysis (SNA)
Al-Murājaʿāt
Islamic Scholasticism
<p><span>This study converts the 112-letter corpus of <em>al-Murājaʿāt</em> into an auditable performance system and validates a KPI-governed Unity Index. Addressing the absence of scalable measures for dialogical ethics, cross-school evidence flows, and institutional uptake, we adopt a mixed-methods design: AI-assisted content coding and discourse analysis at letter level; evidence-flow modeling to quantify cross-citation and Qurʾān–Sunnah harmonization; and psychometric validation (inter-coder reliability, EFA→CFA) to confirm domain structure. Findings show consistently high Dialogue-Ethics performance (e.g., respectful tone, rebuttal without derision), strong Cross-Reliance on Sunni authorities with sustained harmonization signals, and comparatively weak Institutionalization/Education and Governance/RACI domains (e.g., curriculum inclusion, reviewer participation, documentation completeness). The Unity Index integrates these dynamics, revealing that civility and shared-authority sourcing lift composite scores while limited organizational adoption constrains long-run impact. Theoretically, the work advances a measurement theory of dialogical <em>kalām</em> by specifying observable variables with reliability targets and thresholds. Practically, it provides governance-ready dashboards for curriculum policy, program accreditation, public communication risk control, and continuous improvement. The framework transfers to adjacent management contexts: service-quality gates and compliance dashboards in airline management; stakeholder-trust controls in tourism and health tourism; and explainable, validated KPI programs in digital transformation initiatives.</span></p>
title Measuring Dialogue, Managing Unity A KPI-Governed Performance Analysis of al-Murājaʿāt Using a Design-Science Approach
topic Key Performance Indicators (KPI)
Performance Management
Design-Science Research (DSR)
Dialogical Analytics
Social Network Analysis (SNA)
Al-Murājaʿāt
Islamic Scholasticism
url https://doi.org/10.5281/zenodo.18113131