Measuring Dialogue, Managing Unity A KPI-Governed Performance Analysis of al-Murājaʿāt Using a Design-Science Approach
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2025
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| author | MoghadasNian, SeyyedAbdolHojjat JafarTayari Dehaqani, Mostafa Hoseini Taheri, Javad Mohammad Haghighi, Nafiseh MoghadasNian, SeyyedAbdolHamed |
| author_facet | MoghadasNian, SeyyedAbdolHojjat JafarTayari Dehaqani, Mostafa Hoseini Taheri, Javad Mohammad Haghighi, Nafiseh MoghadasNian, SeyyedAbdolHamed |
| contents | <p><span>This study converts the 112-letter corpus of <em>al-Murājaʿāt</em> into an auditable performance system and validates a KPI-governed Unity Index. Addressing the absence of scalable measures for dialogical ethics, cross-school evidence flows, and institutional uptake, we adopt a mixed-methods design: AI-assisted content coding and discourse analysis at letter level; evidence-flow modeling to quantify cross-citation and Qurʾān–Sunnah harmonization; and psychometric validation (inter-coder reliability, EFA→CFA) to confirm domain structure. Findings show consistently high Dialogue-Ethics performance (e.g., respectful tone, rebuttal without derision), strong Cross-Reliance on Sunni authorities with sustained harmonization signals, and comparatively weak Institutionalization/Education and Governance/RACI domains (e.g., curriculum inclusion, reviewer participation, documentation completeness). The Unity Index integrates these dynamics, revealing that civility and shared-authority sourcing lift composite scores while limited organizational adoption constrains long-run impact. Theoretically, the work advances a measurement theory of dialogical <em>kalām</em> by specifying observable variables with reliability targets and thresholds. Practically, it provides governance-ready dashboards for curriculum policy, program accreditation, public communication risk control, and continuous improvement. The framework transfers to adjacent management contexts: service-quality gates and compliance dashboards in airline management; stakeholder-trust controls in tourism and health tourism; and explainable, validated KPI programs in digital transformation initiatives.</span></p> |
| format | Recurso digital |
| id | zenodo_https___doi_org_10_5281_zenodo_18113131 |
| institution | Zenodo |
| language | eng |
| publishDate | 2025 |
| publisher | Zenodo |
| record_format | zenodo |
| spellingShingle | Measuring Dialogue, Managing Unity A KPI-Governed Performance Analysis of al-Murājaʿāt Using a Design-Science Approach MoghadasNian, SeyyedAbdolHojjat JafarTayari Dehaqani, Mostafa Hoseini Taheri, Javad Mohammad Haghighi, Nafiseh MoghadasNian, SeyyedAbdolHamed Key Performance Indicators (KPI) Performance Management Design-Science Research (DSR) Dialogical Analytics Social Network Analysis (SNA) Al-Murājaʿāt Islamic Scholasticism <p><span>This study converts the 112-letter corpus of <em>al-Murājaʿāt</em> into an auditable performance system and validates a KPI-governed Unity Index. Addressing the absence of scalable measures for dialogical ethics, cross-school evidence flows, and institutional uptake, we adopt a mixed-methods design: AI-assisted content coding and discourse analysis at letter level; evidence-flow modeling to quantify cross-citation and Qurʾān–Sunnah harmonization; and psychometric validation (inter-coder reliability, EFA→CFA) to confirm domain structure. Findings show consistently high Dialogue-Ethics performance (e.g., respectful tone, rebuttal without derision), strong Cross-Reliance on Sunni authorities with sustained harmonization signals, and comparatively weak Institutionalization/Education and Governance/RACI domains (e.g., curriculum inclusion, reviewer participation, documentation completeness). The Unity Index integrates these dynamics, revealing that civility and shared-authority sourcing lift composite scores while limited organizational adoption constrains long-run impact. Theoretically, the work advances a measurement theory of dialogical <em>kalām</em> by specifying observable variables with reliability targets and thresholds. Practically, it provides governance-ready dashboards for curriculum policy, program accreditation, public communication risk control, and continuous improvement. The framework transfers to adjacent management contexts: service-quality gates and compliance dashboards in airline management; stakeholder-trust controls in tourism and health tourism; and explainable, validated KPI programs in digital transformation initiatives.</span></p> |
| title | Measuring Dialogue, Managing Unity A KPI-Governed Performance Analysis of al-Murājaʿāt Using a Design-Science Approach |
| topic | Key Performance Indicators (KPI) Performance Management Design-Science Research (DSR) Dialogical Analytics Social Network Analysis (SNA) Al-Murājaʿāt Islamic Scholasticism |
| url | https://doi.org/10.5281/zenodo.18113131 |