Strategic Performance Measurement for Sustainable Value in Indonesian Banking

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Autori principali: Gerson Manurung, Adler Haymans Manurung, Nera Marinda Machdar, Lukman Hakim Sangapan
Natura: Recurso digital
Lingua:Antico inglese
Pubblicazione: Zenodo 2026
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author Gerson Manurung
Adler Haymans Manurung
Nera Marinda Machdar
Lukman Hakim Sangapan
author_facet Gerson Manurung
Adler Haymans Manurung
Nera Marinda Machdar
Lukman Hakim Sangapan
contents <p>Abstract: This study aims to develop a conceptual model of Strategic Performance Measurement System (SPMS) that can improve the value and sustainability of the banking sector in Indonesia. The background of this study stems from the dominance of traditional financial performance measurement systems that do not fully capture the strategic, risk, and compliance dimensions that are unique to the banking industry. The method used is a Systematic Literature Review of 58 relevant international academic articles published between 2005 and 2025, based on the PRISMA guidelines. The literature analysis focuses on the integration of Management Control Systems (MCS) theory (Anthony & Govindarajan, 2007; Merchant & Van der Stede, 2007), Balanced Scorecard (Kaplan & Norton, 1992), and Performance Prism (Neely & Adams, 2001), as well as banking financial performance literature (Panayiotis et al., 2005; Zimmerman, 2009). The results of the study show that an effective SPMS must include a balance between financial and non-financial indicators, as well as placing risk and regulation as additional core perspectives. The proposed model emphasizes the interrelationship between strategic performance, stakeholder contribution, compliance, and value sustainability. This study contributes theoretically through cross-concept integration and practically through the development of a holistic strategic PMS framework relevant to Indonesian banking. In conclusion, an SPMS designed with a holistic approach can strengthen the competitiveness, resilience, and long-term sustainability of banks in an era of regulation and digital transformation.</p>
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publishDate 2026
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spellingShingle Strategic Performance Measurement for Sustainable Value in Indonesian Banking
Gerson Manurung
Adler Haymans Manurung
Nera Marinda Machdar
Lukman Hakim Sangapan
Strategic Performance Measurement System, Management Control Systems, Balanced Scorecard, Performance Prism, Sustainability, Indonesian banking.
<p>Abstract: This study aims to develop a conceptual model of Strategic Performance Measurement System (SPMS) that can improve the value and sustainability of the banking sector in Indonesia. The background of this study stems from the dominance of traditional financial performance measurement systems that do not fully capture the strategic, risk, and compliance dimensions that are unique to the banking industry. The method used is a Systematic Literature Review of 58 relevant international academic articles published between 2005 and 2025, based on the PRISMA guidelines. The literature analysis focuses on the integration of Management Control Systems (MCS) theory (Anthony & Govindarajan, 2007; Merchant & Van der Stede, 2007), Balanced Scorecard (Kaplan & Norton, 1992), and Performance Prism (Neely & Adams, 2001), as well as banking financial performance literature (Panayiotis et al., 2005; Zimmerman, 2009). The results of the study show that an effective SPMS must include a balance between financial and non-financial indicators, as well as placing risk and regulation as additional core perspectives. The proposed model emphasizes the interrelationship between strategic performance, stakeholder contribution, compliance, and value sustainability. This study contributes theoretically through cross-concept integration and practically through the development of a holistic strategic PMS framework relevant to Indonesian banking. In conclusion, an SPMS designed with a holistic approach can strengthen the competitiveness, resilience, and long-term sustainability of banks in an era of regulation and digital transformation.</p>
title Strategic Performance Measurement for Sustainable Value in Indonesian Banking
topic Strategic Performance Measurement System, Management Control Systems, Balanced Scorecard, Performance Prism, Sustainability, Indonesian banking.
url https://doi.org/10.5281/zenodo.18301128