Smartreporter - A Crowdsourced Complaint Resolution System
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| Format: | Recurso digital |
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Zenodo
2026
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| _version_ | 1866901390278787072 |
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| author | Kurian Binu Vinay K Midhun R Athul V Pillai Shereena Thampi |
| author_facet | Kurian Binu Vinay K Midhun R Athul V Pillai Shereena Thampi |
| contents | This paper introduces the conception and development of a web enabled civic engagement tool for crowdsourced public complaint reporting, drawing on the CitySolution approach. The system allows citizens to report geotagged grievances like potholes, littering, or damaged infrastructure using an easy to use interface that accommodates image and text inputs. Uti- lizing deep learning models, specifically YOLOv8/YOLOv9, the platform conducts real time image classification for the support of automated complaint categorization and prioritization. |
| format | Recurso digital |
| id | zenodo_https___doi_org_10_5281_zenodo_18345368 |
| institution | Zenodo |
| language | |
| publishDate | 2026 |
| publisher | Zenodo |
| record_format | zenodo |
| spellingShingle | Smartreporter - A Crowdsourced Complaint Resolution System Kurian Binu Vinay K Midhun R Athul V Pillai Shereena Thampi Crowdsourced Governance Public Problem Reporting YOLOv8 YOLOv9 Geolocation Web-Based Civic Platforms Image Classification Smart City Platforms Pothol Detection MERN STACK Framework. This paper introduces the conception and development of a web enabled civic engagement tool for crowdsourced public complaint reporting, drawing on the CitySolution approach. The system allows citizens to report geotagged grievances like potholes, littering, or damaged infrastructure using an easy to use interface that accommodates image and text inputs. Uti- lizing deep learning models, specifically YOLOv8/YOLOv9, the platform conducts real time image classification for the support of automated complaint categorization and prioritization. |
| title | Smartreporter - A Crowdsourced Complaint Resolution System |
| topic | Crowdsourced Governance Public Problem Reporting YOLOv8 YOLOv9 Geolocation Web-Based Civic Platforms Image Classification Smart City Platforms Pothol Detection MERN STACK Framework. |
| url | https://doi.org/10.5281/zenodo.18345368 |