PENGARUH ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) DAN PENGELOLAAN BEBAN KERJA TERHADAP KINERJA KARYAWAN DENGAN TURNOVER INTENTION SEBAGAI VARIABEL INTERVENING DI PT. ANUGRAH BUMI PAMIJAHAN
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| Natura: | Recurso digital |
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Zenodo
2026
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| _version_ | 1866901153300611072 |
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| author | RAHAYU, CYNDY Widana, I Dewa |
| author_facet | RAHAYU, CYNDY Widana, I Dewa |
| contents | <p>Human resources are a strategic asset that determines organizational success, particularly in improving<br>employee performance amid the dynamics of workload and Turnover Intention. However, the gap between<br>extra-role behavior (Organizational Citizenship Behavior/O) and employees’ actual performance remains a<br>recurring issue in many organizations, including PT. Anugrah Bumi Pamijahan, which has experienced high<br>turnover due to unbalanced workloads. This study aims to analyze the influence of OCB and workload<br>management on employee performance, with Turnover Intention as an intervening variable. The method used<br>is an associative quantitative approach, with data collected through Likert-scale questionnaires<br>administered to 100 respondents using a purposive sampling technique. Data were analyzed using multiple<br>linear regression and path analysis with SPSS 26.0. The results show that OCB has a significant positive<br>effect on performance, while workload has a significant negative effect on performance. Turnover Intention<br>was found to mediate the relationship between OCB and workload management on employee performance.<br>These findings imply the importance of HR management strategies that focus on enhancing OCB and<br>balancing workloads to reduce Turnover Intention and improve organizational productivity.</p> <p><br>Keywords: Organizational Citizenship Behavior, Workload, Turnover Intention, Employee Performance,<br>Human Resource Management</p> |
| format | Recurso digital |
| id | zenodo_https___doi_org_10_5281_zenodo_18490018 |
| institution | Zenodo |
| language | |
| publishDate | 2026 |
| publisher | Zenodo |
| record_format | zenodo |
| spellingShingle | PENGARUH ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) DAN PENGELOLAAN BEBAN KERJA TERHADAP KINERJA KARYAWAN DENGAN TURNOVER INTENTION SEBAGAI VARIABEL INTERVENING DI PT. ANUGRAH BUMI PAMIJAHAN RAHAYU, CYNDY Widana, I Dewa <p>Human resources are a strategic asset that determines organizational success, particularly in improving<br>employee performance amid the dynamics of workload and Turnover Intention. However, the gap between<br>extra-role behavior (Organizational Citizenship Behavior/O) and employees’ actual performance remains a<br>recurring issue in many organizations, including PT. Anugrah Bumi Pamijahan, which has experienced high<br>turnover due to unbalanced workloads. This study aims to analyze the influence of OCB and workload<br>management on employee performance, with Turnover Intention as an intervening variable. The method used<br>is an associative quantitative approach, with data collected through Likert-scale questionnaires<br>administered to 100 respondents using a purposive sampling technique. Data were analyzed using multiple<br>linear regression and path analysis with SPSS 26.0. The results show that OCB has a significant positive<br>effect on performance, while workload has a significant negative effect on performance. Turnover Intention<br>was found to mediate the relationship between OCB and workload management on employee performance.<br>These findings imply the importance of HR management strategies that focus on enhancing OCB and<br>balancing workloads to reduce Turnover Intention and improve organizational productivity.</p> <p><br>Keywords: Organizational Citizenship Behavior, Workload, Turnover Intention, Employee Performance,<br>Human Resource Management</p> |
| title | PENGARUH ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) DAN PENGELOLAAN BEBAN KERJA TERHADAP KINERJA KARYAWAN DENGAN TURNOVER INTENTION SEBAGAI VARIABEL INTERVENING DI PT. ANUGRAH BUMI PAMIJAHAN |
| url | https://doi.org/10.5281/zenodo.18490018 |