A Study On Consumer Buying Behaviour Towards Online Grocery Apps (Blinkit And Bigbasket) In Coimbatore

Fuente: Zenodo
Enregistré dans:
Détails bibliographiques
Auteurs principaux: Sudhan.A, Dr Jenifer Thangam
Format: Recurso digital
Langue:anglais
Publié: Zenodo 2026
Sujets:
Accès en ligne:
Tags: Ajouter un tag
Pas de tags, Soyez le premier à ajouter un tag!
_version_ 1866902121398403072
author Sudhan.A
Dr Jenifer Thangam
author_facet Sudhan.A
Dr Jenifer Thangam
contents <p>This Study Explores The Grocery Shopping Behaviour And Preferences Of Consumers, Focusing On Factors Such As Frequency Of Shopping, Satisfaction With Product Quality, And Trust In Online Grocery Apps. The Findings Reveal That A Majority Of Respondents Are Young Adults Aged 20–30, With A Fairly Balanced Gender Distribution And Diverse Income Levels. Weekly Shopping Is The Most Common Pattern, Followed By Daily And Monthly Purchases, Indicating That Grocery Shopping Is A Regular Activity For Most Participants. Satisfaction Levels With Product Quality Are Generally High, With Over 75% Expressing Positive Experiences, While Only A Small Fraction Report Dissatisfaction. Regarding App Preference, Bigbasket Emerges As The Most Trusted Platform, Followed By Blinkit, With A Few Respondents Seeing Both As Equal Or Preferring Neither. Overall, The Study Highlights A Youthful, Active, And Largely Satisfied Consumer Base, Providing Valuable Insights For Improving Service Quality, App Usability, And Customer Engagement In The Online Grocery Sector.</p>
format Recurso digital
id zenodo_https___doi_org_10_5281_zenodo_18909866
institution Zenodo
language eng
publishDate 2026
publisher Zenodo
record_format zenodo
spellingShingle A Study On Consumer Buying Behaviour Towards Online Grocery Apps (Blinkit And Bigbasket) In Coimbatore
Sudhan.A
Dr Jenifer Thangam
Grocery Shopping
Consumer Behaviour
Online Grocery Apps
Bigbasket
Blinkit
Product Satisfaction
Shopping Frequency
Customer Preferences
<p>This Study Explores The Grocery Shopping Behaviour And Preferences Of Consumers, Focusing On Factors Such As Frequency Of Shopping, Satisfaction With Product Quality, And Trust In Online Grocery Apps. The Findings Reveal That A Majority Of Respondents Are Young Adults Aged 20–30, With A Fairly Balanced Gender Distribution And Diverse Income Levels. Weekly Shopping Is The Most Common Pattern, Followed By Daily And Monthly Purchases, Indicating That Grocery Shopping Is A Regular Activity For Most Participants. Satisfaction Levels With Product Quality Are Generally High, With Over 75% Expressing Positive Experiences, While Only A Small Fraction Report Dissatisfaction. Regarding App Preference, Bigbasket Emerges As The Most Trusted Platform, Followed By Blinkit, With A Few Respondents Seeing Both As Equal Or Preferring Neither. Overall, The Study Highlights A Youthful, Active, And Largely Satisfied Consumer Base, Providing Valuable Insights For Improving Service Quality, App Usability, And Customer Engagement In The Online Grocery Sector.</p>
title A Study On Consumer Buying Behaviour Towards Online Grocery Apps (Blinkit And Bigbasket) In Coimbatore
topic Grocery Shopping
Consumer Behaviour
Online Grocery Apps
Bigbasket
Blinkit
Product Satisfaction
Shopping Frequency
Customer Preferences
url https://doi.org/10.5281/zenodo.18909866