Organisational Structure and Performance of Commercial Banks in Nakuru City County Kenya

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Auteurs principaux: Geoffrey Rono, Dr. Elizabeth Nambuswa Makokha, Dr. Julius Miroga
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Langue:anglais
Publié: Zenodo 2026
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author Geoffrey Rono
Dr. Elizabeth Nambuswa Makokha
Dr. Julius Miroga
author_facet Geoffrey Rono
Dr. Elizabeth Nambuswa Makokha
Dr. Julius Miroga
contents <p class="MsoNormal"><a name="_Toc209846655"></a><strong><span>Abstract</span></strong><strong><span>:</span></strong><span> The purpose of this study was to determine the effect of organisational structure on performance of commercial banks in Nakuru City County Kenya Higgins 8s Framework as presented by Higgins (2005), Resource Based View (RBV) and Institutional Theory, guided this study. This study adopted a descriptive research design. This study constituted a census survey of the 11banks in Nakuru City County respectively. <span>Branch managers, Credit managers and customer care</span> of the banks will be targeted. Once data is collected, it was crosschecked and verified for errors, completeness and consistency. It was coded, entered and analyzed descriptively using IBM Statistical Package for Social Sciences (SSPS 26). Pearson correlation analysis was used to test the relationship between variables in the study hypotheses. ANOVA multiple linear regression analysis was used to determine the statistical relationship between the independent variable and the dependent. Analyzed data was presented in the form of tables. The following conclusions were made from the study findings: organisational structure had a significant influence on performance of commercial banks in Nakuru County Kenya’,</span><span> The management of the commercial banks should come up with an organizational structure that outlines how activities including task allocation, supervision and coordination are directed towards its individual aims.</span><span> </span></p> <p class="MsoNormal"><strong><span>Keywords:</span></strong><span> organisational structure, commercial banks, Resource Based View (RBV).</span></p> <p class="MsoNormal"><strong><span>Title:</span></strong><span> Organisational Structure and Performance of Commercial Banks in Nakuru City County Kenya</span></p> <p class="MsoNormal"><strong><span>Author:</span></strong><span> Geoffrey Rono</span><span>, Dr. Elizabeth Nambuswa Makokha, Dr. Julius Miroga</span></p> <p class="MsoNormal"><strong><span>International Journal of Recent Research in Commerce Economics and Management (IJRRCEM)</span></strong></p> <p class="MsoNormal"><strong><span>ISSN 2349-7807</span></strong></p> <p class="MsoNormal"><strong><span>Vol. 13, Issue 2, April 2026 - June 2026</span></strong></p> <p class="MsoNormal"><strong><span>Page No: 60-75</span></strong></p> <p class="MsoNormal"><strong><span>Paper Publications<span>  </span></span></strong></p> <p class="MsoNormal"><strong><span>Website: www.paperpublications.org</span></strong></p> <p class="MsoNormal"><strong><span>Published Date: 29-April-2026</span></strong></p> <p class="MsoNormal"><strong><span>DOI: <a href="https://doi.org/10.5281/zenodo.19882867">https://doi.org/10.5281/zenodo.19882867</a></span></strong></p> <p class="MsoNormal"><strong><span>Paper Download Link (Source)</span></strong></p> <p class="MsoNormal"><strong><span><a href="https://www.paperpublications.org/upload/book/Organisational%20Structure%20and%20Performance-29042026-4.pdf">https://www.paperpublications.org/upload/book/Organisational%20Structure%20and%20Performance-29042026-4.pdf</a></span></strong></p>
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spellingShingle Organisational Structure and Performance of Commercial Banks in Nakuru City County Kenya
Geoffrey Rono
Dr. Elizabeth Nambuswa Makokha
Dr. Julius Miroga
organisational structure
commercial banks
Resource Based View (RBV)
<p class="MsoNormal"><a name="_Toc209846655"></a><strong><span>Abstract</span></strong><strong><span>:</span></strong><span> The purpose of this study was to determine the effect of organisational structure on performance of commercial banks in Nakuru City County Kenya Higgins 8s Framework as presented by Higgins (2005), Resource Based View (RBV) and Institutional Theory, guided this study. This study adopted a descriptive research design. This study constituted a census survey of the 11banks in Nakuru City County respectively. <span>Branch managers, Credit managers and customer care</span> of the banks will be targeted. Once data is collected, it was crosschecked and verified for errors, completeness and consistency. It was coded, entered and analyzed descriptively using IBM Statistical Package for Social Sciences (SSPS 26). Pearson correlation analysis was used to test the relationship between variables in the study hypotheses. ANOVA multiple linear regression analysis was used to determine the statistical relationship between the independent variable and the dependent. Analyzed data was presented in the form of tables. The following conclusions were made from the study findings: organisational structure had a significant influence on performance of commercial banks in Nakuru County Kenya’,</span><span> The management of the commercial banks should come up with an organizational structure that outlines how activities including task allocation, supervision and coordination are directed towards its individual aims.</span><span> </span></p> <p class="MsoNormal"><strong><span>Keywords:</span></strong><span> organisational structure, commercial banks, Resource Based View (RBV).</span></p> <p class="MsoNormal"><strong><span>Title:</span></strong><span> Organisational Structure and Performance of Commercial Banks in Nakuru City County Kenya</span></p> <p class="MsoNormal"><strong><span>Author:</span></strong><span> Geoffrey Rono</span><span>, Dr. Elizabeth Nambuswa Makokha, Dr. Julius Miroga</span></p> <p class="MsoNormal"><strong><span>International Journal of Recent Research in Commerce Economics and Management (IJRRCEM)</span></strong></p> <p class="MsoNormal"><strong><span>ISSN 2349-7807</span></strong></p> <p class="MsoNormal"><strong><span>Vol. 13, Issue 2, April 2026 - June 2026</span></strong></p> <p class="MsoNormal"><strong><span>Page No: 60-75</span></strong></p> <p class="MsoNormal"><strong><span>Paper Publications<span>  </span></span></strong></p> <p class="MsoNormal"><strong><span>Website: www.paperpublications.org</span></strong></p> <p class="MsoNormal"><strong><span>Published Date: 29-April-2026</span></strong></p> <p class="MsoNormal"><strong><span>DOI: <a href="https://doi.org/10.5281/zenodo.19882867">https://doi.org/10.5281/zenodo.19882867</a></span></strong></p> <p class="MsoNormal"><strong><span>Paper Download Link (Source)</span></strong></p> <p class="MsoNormal"><strong><span><a href="https://www.paperpublications.org/upload/book/Organisational%20Structure%20and%20Performance-29042026-4.pdf">https://www.paperpublications.org/upload/book/Organisational%20Structure%20and%20Performance-29042026-4.pdf</a></span></strong></p>
title Organisational Structure and Performance of Commercial Banks in Nakuru City County Kenya
topic organisational structure
commercial banks
Resource Based View (RBV)
url https://doi.org/10.5281/zenodo.19882867