Image de couverture de livre

CHATBOTS AS DRIVERS OF CUSTOMER LOYALTY IN THE DIGITAL AGE

Fuente: Zenodo

Enregistré dans:

Détails bibliographiques
Auteur principal:	Najimova, Baxtigul
Format:	Recurso digital
Langue:	anglais
Publié:	Zenodo 2026
Sujets:	Chatbots, Customer Loyalty, Generative AI, Natural Language Processing (NLP), Digital Transformation, Customer Experience (CX), Omnichannel Marketing, User Trust
Accès en ligne:	Acceder al recurso
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

Documents similaires

, Customer Trust, Experience, and Repurchase Intention in Online Retail (Alfagift, Indonesia)
par: Samsul Bahri, Ronny, et autres
Publié: (2025)

CONVERSATIONAL BANKING CHATBOT USING NLP AND SUPERVISED MACHINE LEARNING MODEL
par: Barhaiya, Himanshu
Publié: (2025)

Integrating the Metaverse into Omnichannel Fashion Retail: Customer Journey
par: Verónica Crespo
Publié: (2025)

CUSTOMER LOYALTY MODEL: THE MEDIATION ROLE OF SATISFACTION AND WORD OF MOUTH ON OPERATIONAL EXCELLENCE AND CUSTOMER EXPERIENCE
par: Floyd Andrew Jonathans, et autres
Publié: (2026)

Humanizing Customer Relationships in the Digital Era: The Evolution of CRM
par: S, Sujithra, et autres
Publié: (2025)

CUSTOMER SERVICES AND SATISFACTION LEVEL AT HDFC BANK
par: International Journal of Technovation and Business Insights
Publié: (2026)

AI software for personalized marketing automation in SMEs: Enhancing customer experience and sales
par: Wagobera Edgar Kedi, et autres
Publié: (2024)

STORYTELLING APPROACH TO BUILDING BRAND LOYALTY AT AMUL DAIRY
par: Journal of Digital Engineering and Business Management
Publié: (2026)

Assessment of Extended E-S-Qual Model in an M-Commerce Setting
par: Dastane, Omkar, et autres
Publié: (2025)

Building Customer Loyalty in B2B Logistics: The Interplay of Trust, Perceived Risk, and Perceived Value in Indonesia's Trucking Industry
par: Supli, et autres
Publié: (2025)

How companies can adapt to rapidly changing consumer behavior and ensure customer satisfaction
par: Vicol, Doina
Publié: (2025)

THE IMPACT OF PRODUCT QUALITY, SERVICE QUALITY, AND CUSTOMER LOYALTY PROGRAM PERCEPTION ON RETAIL CUSTOMER ATTITUDE
par: Ricko Achmadi Putra
Publié: (2017)

INTHE PRACTICE, HOW DOES CUSTOMER SERVICE ENSURE COMPETITIVE ADVANTAGE?
par: Thais da Conceição Andrade dos Santos
Publié: (2022)

Do Human-Like Cars Drive Loyalty? The Role of Anthropomorphism
par: Aditi Sharma
Publié: (2026)

Ad Genie: A Multimodal Generative AI Framework for Automated Marketing Campaign Creation Using Product Images, Textual Prompts, and Web Intelligence
par: Ms. Gouthami, et autres
Publié: (2026)

CUSTOMER SATISFACTION IN DIGITAL BANKING SECTOR IN VIETNAM: A META-CASE APPROACH
par: Phan Minh Duc
Publié: (2022)

The Effects of Purchaser Service Management on Business Development
par: Dr. Gift Ugwe Roman
Publié: (2025)

La inteligencia artificial en el marketing turístico: predicción de tendencias y personalización de la experiencia del cliente
par: Vázquez Peralta, Otniel, et autres
Publié: (2025)

CRM as a support for knowledge management and customer relationship
par: Silvana Toriani
Publié: (2011)

THIRD-PARTY LOGISTICS (3PL) PROVIDER'S DIGITAL TRANSFORMATION MATURITY: BOOSTING PHARMACEUTICAL RETAIL STORE'S BUSINESS PERFORMANCE
par: DIVAKAR GM, et autres
Publié: (2024)

Chapter Decomposing tourists’ sentiment from raw NL text to assess customer satisfaction
par: Romano, Maurizio, et autres
Publié: (2022)

Recasting the Customer Experience in Today’s Omni-channel Environment
par: Iguácel Melero
Publié: (2016)

RELATIONAL MARKETING IN MASS MARKETING. THEORY OR ACTUAL PRACTICE?
par: José Luis Wakabayashi
Publié: (2012)

A STUDY ON CONSUMER PERCEPTION TOWARDS ADIDAS SHOES WITH REFERENCE TO COIMBATORE CITY
par: Dr. T. Vasumathi, S. Rajavel,
Publié: (2026)

Antecedents to Customer Retention in a Corporate Context
par: Luciene Eberle
Publié: (2016)

Big Data Cloud Computing and AI-Driven Digital Marketing in Enterprise Systems
par: Yosra, Ali Hassan, et autres
Publié: (2025)

AI-Driven Customer Complaint Analytics for Systemic Risk Reduction and Consumer Protection in the U.S. Banking Sector
par: Bhuiyan, Md Imran Hossain
Publié: (2026)

SOCIAL QUALITY AND QUALITY OF WORK LIFE OUTLINE THE EMPLOYEES’ QUALITY OF LIFE IN INDIAN PUBLIC SECTOR: AN INVESTIGATION
par: Rinku Sanjeev
Publié: (2016)

EVALUATING FACILITY QUALITY AND ITS EFFECT ON CUSTOMER SATISFACTION AT SATRIA FUTSAL
par: Wirawan, Bima Santoso
Publié: (2025)

Skin Tone Detection and Color Recommendation System
par: Lakshmi Sharma, et autres
Publié: (2025)

The mediating role of customer satisfaction in the influence of brand image on brand loyalty in e-commerce: a study of consumers in Chennai
par: Kevin Alston, et autres
Publié: (2026)

The Role of AI in Modern Business Communication
par: Wahidur Rahman
Publié: (2025)

An integrated methodology for customer relationship management customization
par: Ricardo Colomo Palacios
Publié: (2007)

Innovation and Customer Retention in the Ghanaian telecommunication industry
par: Daniel Asante Kyei
Publié: (2017)

How can Customer Analytics Capabilities Influence Organizational Performance? A moderated mediation analysis
par: Alamir Costa Louro
Publié: (2019)

OUTSOURCING AS A PRODUCTION MODEL AND CUSTOMER LOYALTY OF A FINANCIAL COMPANY
par: Morelia Magaly Barra Solano
Publié: (2023)

Artificial Intelligence for Business Growth Through Marketing: A Technical Perspective
par: Vishal Uttam Mane
Publié: (2026)

AI-Driven Personal Finance Assistant with Voice, OCR, and Chatbot
par: Praveen C, et autres
Publié: (2026)

Banking bot using Artificial Intelligence
par: kadekar, Nikhil
Publié: (2025)

Appraisal of the Use of Public Relations in Promoting Microfinance Banking Services in Enugu State
par: Ochi, Chinenye Modesta
Publié: (2026)