Suchergebnisse - Cook, Colleen

Future Information Services at the Texas A&M University Library: Background and Recommendations (Report of an Ad Hoc Committee). von Cook, Colleen, And Others

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Reliability and Validity of SERVQUAL Scores Used To Evaluate Perceptions of Library Service Quality. von Thompson, Bruce, Cook, Colleen

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Higher-Order Factor Analysis as a Score Validity Evaluation Tool: An Example with a Measure of Perceptions of Library Service Quality. von Cook, Colleen, Thompson, Bruce

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Intactness and Accuracy of Online and Card Catalogs: ALIS II vs. Card Catalog at Texas A&M University. von Cook, Colleen, Payne, Leila

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Psychometric Properties of Scores from the Web-based LibQUAL+ Study of Perceptions of Library Service Quality. von Cook, Colleen, Thompson, Bruce

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Users' Perceptions of Library Service Quality: A LibQUAL+ Qualitative Study. von Cook, Colleen, Heath, Fred M.

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A New Culture of Assessment: Preliminary Report on the ARL SERVQUAL Survey. von Cook, Colleen, Heath, Fred, Thompson, Bruce

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Users' Hierarchical Perspectives on Library Service Quality: A "LibQUAL+" Study. von Cook, Colleen, Heath, Fred, Thompson, Bruce

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How Many Dimensions Does It Take To Measure Users' Perceptions of Libraries?: A LibQUAL+Study. von Thompson, Bruce, Cook, Colleen, Heath, Fred

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Structure of Perceptions of Service Quality in Libraries: A LibQUAL+ Study. von Thompson, Bruce, Cook, Colleen, Heath, Fred

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Concurrent Validity of LibQUAL+[TM] Scores: What Do LibQUAL+[TM] Scores Measure? von Thompson, Bruce, Cook, Colleen, Kyrillidou, Martha

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Using Localized Survey Items to Augment Standardized Benchmarking Measures: A LibQUAL+[TM] Study von Thompson, Bruce, Cook, Colleen, Kyrillidou, Martha

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On-Premises Library versus Google-Like Information Gateway Usage Patterns: A LibQUAL+[R] Study von Thompson, Bruce, Kyrillidou, Martha, Cook, Colleen

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Library Users' Service Desires: A LibQUAL+ Study von Thompson, Bruce, Kyrillidou, Martha, Cook, Colleen

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ARL Profiles: Research Libraries 2010 von Potter, William Gray, Cook, Colleen, Kyrillidou, Martha

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"Zones of Tolerance" in Perceptions of Library Service Quality: A LibQUAL+[TM] Study. von Cook, Colleen, Heath, Fred M., Thompson, Bruce

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Do Different Response Formats Change the Latent Structure of Responses? An Empirical Investigation Using Taxometric Analysis. von Arnau, Randolph C., Thompson, Russel L., Cook, Colleen

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LibQUAL+[TM]: A Methodological Suite; Reliability and Structure of LibQUAL+[TM] Scores: Measuring Perceived Library Service Quality; Score Norms for Improving Library Service Quali... von Heath, Fred M., Thompson, Bruce, Cook, Colleen, Thompson, Russel L., Kyrillidou, Martha

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