Castellanos, A., Yom-Tov, G. B., Goldberg, Y., & Park, J. (2025). Silent Abandonment in Text-Based Contact Centers: Identifying, Quantifying, and Mitigating its Operational Impacts.
Citazione stile Chigago Style (17a edizione)Castellanos, Antonio, Galit B. Yom-Tov, Yair Goldberg, e Jaeyoung Park. Silent Abandonment in Text-Based Contact Centers: Identifying, Quantifying, and Mitigating Its Operational Impacts. 2025.
Citatione MLA (9a ed.)Castellanos, Antonio, et al. Silent Abandonment in Text-Based Contact Centers: Identifying, Quantifying, and Mitigating Its Operational Impacts. 2025.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.