Cita APA (7a ed.)

Zheng, Y., Chen, X., Lu, X., Sheng, W., & Chen, S. (2025). Call-Center Staff Scheduling Considering Performance Evolution under Emotional Stress.

Cita Chicago Style (17a ed.)

Zheng, Yujun, Xinya Chen, Xueqin Lu, Weiguo Sheng, y Shengyong Chen. Call-Center Staff Scheduling Considering Performance Evolution Under Emotional Stress. 2025.

Cita MLA (9a ed.)

Zheng, Yujun, et al. Call-Center Staff Scheduling Considering Performance Evolution Under Emotional Stress. 2025.