APA (7th ed.) Citation

Zheng, Y., Chen, X., Lu, X., Sheng, W., & Chen, S. (2025). Call-Center Staff Scheduling Considering Performance Evolution under Emotional Stress.

Chicago Style (17th ed.) Citation

Zheng, Yujun, Xinya Chen, Xueqin Lu, Weiguo Sheng, and Shengyong Chen. Call-Center Staff Scheduling Considering Performance Evolution Under Emotional Stress. 2025.

MLA (9th ed.) Citation

Zheng, Yujun, et al. Call-Center Staff Scheduling Considering Performance Evolution Under Emotional Stress. 2025.