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Main Authors: Divekar, Rahul R., Guerra, Sophia, Gonzalez, Lisette, Boos, Natasha
Format: Preprint
Published: 2025
Subjects:
Online Access:https://arxiv.org/abs/2511.09458
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author Divekar, Rahul R.
Guerra, Sophia
Gonzalez, Lisette
Boos, Natasha
author_facet Divekar, Rahul R.
Guerra, Sophia
Gonzalez, Lisette
Boos, Natasha
contents While Large Language Models (LLMs) have transformed the user interface for learning, moving from keyword search to natural language dialogue, their impact on educational outcomes remains unclear. We present a controlled study (N=20) that directly compares the learning interaction and outcomes between LLM and search-based interfaces. We found that although LLMs elicit richer and nuanced interactions from a learner, they do not produce broadly better learning outcomes. In this paper, we explore this the ``Interaction-Outcome Paradox.'' To explain this, we discuss the concept of a cognitive shift: the locus of student effort moves from finding and synthesizing disparate sources (search) to a more self-aware identification and articulation of their knowledge gaps and strategies to bridge those gaps (LLMs). This insight provides a new lens for evaluating educational technologies, suggesting that the future of learning tools lies not in simply enriching interaction, but in designing systems that scaffold productive cognitive work by leveraging this student expressiveness.
format Preprint
id arxiv_https___arxiv_org_abs_2511_09458
institution arXiv
publishDate 2025
record_format arxiv
spellingShingle Exploring The Interaction-Outcome Paradox: Seemingly Richer and More Self-Aware Interactions with LLMs May Not Yet Lead to Better Learning
Divekar, Rahul R.
Guerra, Sophia
Gonzalez, Lisette
Boos, Natasha
Human-Computer Interaction
While Large Language Models (LLMs) have transformed the user interface for learning, moving from keyword search to natural language dialogue, their impact on educational outcomes remains unclear. We present a controlled study (N=20) that directly compares the learning interaction and outcomes between LLM and search-based interfaces. We found that although LLMs elicit richer and nuanced interactions from a learner, they do not produce broadly better learning outcomes. In this paper, we explore this the ``Interaction-Outcome Paradox.'' To explain this, we discuss the concept of a cognitive shift: the locus of student effort moves from finding and synthesizing disparate sources (search) to a more self-aware identification and articulation of their knowledge gaps and strategies to bridge those gaps (LLMs). This insight provides a new lens for evaluating educational technologies, suggesting that the future of learning tools lies not in simply enriching interaction, but in designing systems that scaffold productive cognitive work by leveraging this student expressiveness.
title Exploring The Interaction-Outcome Paradox: Seemingly Richer and More Self-Aware Interactions with LLMs May Not Yet Lead to Better Learning
topic Human-Computer Interaction
url https://arxiv.org/abs/2511.09458