APA (7th ed.) Citation

White, M. D., Abels, E. G., & Nitecki, D. (1994). Measuring Customer Satisfaction and Quality of Service in Special Libraries.

Chicago Style (17th ed.) Citation

White, Marilyn Domas, Eileen G. Abels, and Danuta Nitecki. Measuring Customer Satisfaction and Quality of Service in Special Libraries. 1994.

MLA (9th ed.) Citation

White, Marilyn Domas, et al. Measuring Customer Satisfaction and Quality of Service in Special Libraries. 1994.