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Auteurs principaux: Bennett, David E., Thompson, Paula
Format: Recurso educativo Open Access
Langue:en
Publié: 2016
Sujets:
Accès en ligne:https://eric.ed.gov/?id=EJ1113289
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author Bennett, David E.
Thompson, Paula
author_facet Bennett, David E.
Thompson, Paula
Bennett, David E.
Thompson, Paula
collection Education Resources Information Center
contents Use of Anthropomorphic Brand Mascots for Student Motivation and Engagement: A Promotional Case Study with Pablo the Penguin at the University of Portsmouth Library Bennett, David E. Thompson, Paula Case Studies Student Motivation Library Services Library Development Best Practices Academic Libraries User Satisfaction (Information) Program Effectiveness Library Facilities Outreach Programs Trust (Psychology) Learner Engagement College Students Foreign Countries A case study demonstrating how an online narrative featuring the adventures of a cuddly toy penguin, Pablo Penguin (@uoppenguin on Twitter) has been introduced at the University of Portsmouth Library to build trust and engagement between university students and library services and facilities. Evidence for the benefits of anthropomorphic brand mascots and best practice for their design and use to enhance the library brand, emotionally engage, build trust, lower barriers to service engagement, and mentor students from the perspective of a perpetual student are drawn from the marketing and psychological literature then illustrated in the case study.
format Recurso educativo Open Access
id eric_EJ1113289
institution ERIC Institute of Education Sciences
language en
publishDate 2016
record_format eric
spellingShingle Use of Anthropomorphic Brand Mascots for Student Motivation and Engagement: A Promotional Case Study with Pablo the Penguin at the University of Portsmouth Library
Bennett, David E.
Thompson, Paula
Case Studies
Student Motivation
Library Services
Library Development
Best Practices
Academic Libraries
User Satisfaction (Information)
Program Effectiveness
Library Facilities
Outreach Programs
Trust (Psychology)
Learner Engagement
College Students
Foreign Countries
Use of Anthropomorphic Brand Mascots for Student Motivation and Engagement: A Promotional Case Study with Pablo the Penguin at the University of Portsmouth Library Bennett, David E. Thompson, Paula Case Studies Student Motivation Library Services Library Development Best Practices Academic Libraries User Satisfaction (Information) Program Effectiveness Library Facilities Outreach Programs Trust (Psychology) Learner Engagement College Students Foreign Countries A case study demonstrating how an online narrative featuring the adventures of a cuddly toy penguin, Pablo Penguin (@uoppenguin on Twitter) has been introduced at the University of Portsmouth Library to build trust and engagement between university students and library services and facilities. Evidence for the benefits of anthropomorphic brand mascots and best practice for their design and use to enhance the library brand, emotionally engage, build trust, lower barriers to service engagement, and mentor students from the perspective of a perpetual student are drawn from the marketing and psychological literature then illustrated in the case study.
title Use of Anthropomorphic Brand Mascots for Student Motivation and Engagement: A Promotional Case Study with Pablo the Penguin at the University of Portsmouth Library
topic Case Studies
Student Motivation
Library Services
Library Development
Best Practices
Academic Libraries
User Satisfaction (Information)
Program Effectiveness
Library Facilities
Outreach Programs
Trust (Psychology)
Learner Engagement
College Students
Foreign Countries
url https://eric.ed.gov/?id=EJ1113289