APA (7th ed.) Citation

Mungin, M. (2017). Stats Don't Tell the Whole Story: Using Qualitative Data Analysis of Chat Reference Transcripts to Assess and Improve Services.

Chicago Style (17th ed.) Citation

Mungin, Michael. Stats Don't Tell the Whole Story: Using Qualitative Data Analysis of Chat Reference Transcripts to Assess and Improve Services. 2017.

MLA (9th ed.) Citation

Mungin, Michael. Stats Don't Tell the Whole Story: Using Qualitative Data Analysis of Chat Reference Transcripts to Assess and Improve Services. 2017.

Warning: These citations may not always be 100% accurate.