Clark, K. T., & Walker, S. R. (2017). No More "Magic Aprons": Longitudinal Assessment and Continuous Improvement of Customer Service at the University of North Dakota Libraries.
Chicago Style (17th ed.) CitationClark, Karlene T., and Stephanie R. Walker. No More "Magic Aprons": Longitudinal Assessment and Continuous Improvement of Customer Service at the University of North Dakota Libraries. 2017.
MLA (9th ed.) CitationClark, Karlene T., and Stephanie R. Walker. No More "Magic Aprons": Longitudinal Assessment and Continuous Improvement of Customer Service at the University of North Dakota Libraries. 2017.
Warning: These citations may not always be 100% accurate.