APA (7th ed.) Citation

Nitecki, D. A., & Hernon, P. (2000). Measuring Service Quality at Yale University's Libraries.

Chicago Style (17th ed.) Citation

Nitecki, Danuta A., and Peter Hernon. Measuring Service Quality at Yale University's Libraries. 2000.

MLA (9th ed.) Citation

Nitecki, Danuta A., and Peter Hernon. Measuring Service Quality at Yale University's Libraries. 2000.

Warning: These citations may not always be 100% accurate.