Matusitz, J. (2011). Applying Communication Theories toward Designing Compliance-Gaining Techniques in Customer Dissatisfaction. Universidad de La Laguna.
Citazione stile Chigago Style (17a edizione)Matusitz, Jonathan. Applying Communication Theories Toward Designing Compliance-Gaining Techniques in Customer Dissatisfaction. Universidad de La Laguna, 2011.
Citatione MLA (9a ed.)Matusitz, Jonathan. Applying Communication Theories Toward Designing Compliance-Gaining Techniques in Customer Dissatisfaction. Universidad de La Laguna, 2011.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.