APA (7th ed.) Citation

Matusitz, J. (2011). Applying Communication Theories toward Designing Compliance-Gaining Techniques in Customer Dissatisfaction. Universidad de La Laguna.

Chicago Style (17th ed.) Citation

Matusitz, Jonathan. Applying Communication Theories Toward Designing Compliance-Gaining Techniques in Customer Dissatisfaction. Universidad de La Laguna, 2011.

MLA (9th ed.) Citation

Matusitz, Jonathan. Applying Communication Theories Toward Designing Compliance-Gaining Techniques in Customer Dissatisfaction. Universidad de La Laguna, 2011.

Warning: These citations may not always be 100% accurate.